# Focus viewpixel.gif 500 (Internal Server Error)

**URL:** <https://forum.mautic.org/t/focus-viewpixel-gif-500-internal-server-error/7732>\
**Category:** Product Support\
**Created:** [March 1, 2017, 7:48pm UTC](https://forum.mautic.org/t/focus-viewpixel-gif-500-internal-server-error/7732 "2017-03-01T19:48:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Alcides](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@Alcides](https://forum.mautic.org/u/Alcides)\
**Post date:** [March 1, 2017, 7:48pm UTC](https://forum.mautic.org/t/focus-viewpixel-gif-500-internal-server-error/7732/1 "2017-03-01T19:48:12Z")

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I am using version 2.6.1 and my Focus is showing the following error:  
  
  
  
GET [https://mymauticinstall.com/focus/1/viewpixel.gif](https://mymauticinstall.com/focus/1/viewpixel.gif) 500 (Internal Server Error)  
  
  
  
Please, How can I solve it?

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<div class="post-metadata">

**Author:** ![Alcides](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@Alcides](https://forum.mautic.org/u/Alcides)\
**Post date:** [March 1, 2017, 7:48pm UTC](https://forum.mautic.org/t/focus-viewpixel-gif-500-internal-server-error/7732/2 "2017-03-01T19:48:12Z")

</div>

I am using version 2.6.1 and my Focus is showing the following error:

GET [https://mymauticinstall.com/focus/1/viewpixel.gif](https://mymauticinstall.com/focus/1/viewpixel.gif) 500 (Internal Server Error)

Please, How can I solve it?