# For how long does a "Decision" waits for the user to take the action?

**URL:** <https://forum.mautic.org/t/for-how-long-does-a-decision-waits-for-the-user-to-take-the-action/10600>\
**Category:** Product Support\
**Created:** [June 20, 2018, 2:23pm UTC](https://forum.mautic.org/t/for-how-long-does-a-decision-waits-for-the-user-to-take-the-action/10600 "2018-06-20T14:23:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pauloon](https://avatars.discourse-cdn.com/v4/letter/p/eb8c5e/32.png) [@pauloon](https://forum.mautic.org/u/pauloon)\
**Post date:** [June 20, 2018, 2:23pm UTC](https://forum.mautic.org/t/for-how-long-does-a-decision-waits-for-the-user-to-take-the-action/10600/1 "2018-06-20T14:23:32Z")

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Hello Friends,

I created a simple campaign and I´m curious: How long does the campaign waits for an action to be taken on a “Decision” like “Opens Email”, or “Clicks Email”? Does it have a standard timeout? Or is it always waiting as long as the campaign is running?

Example:  
 ![Screenshot](http://imagizer.imageshack.com/img922/3012/OxCjJ8.png)

In case the “decision” is waiting eternally for the user action, can I configure something like an empty “change campaign” action, within a time period to give the user X days to take the action and, if not, stop waiting and considering “failed”?

See the example below:  
 ![Screenshot](http://imagizer.imageshack.com/img921/5595/vxSrzi.png)

Please, help me with that.

Thanks,  
Paulo.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 17, 2019, 4:33pm UTC](https://forum.mautic.org/t/for-how-long-does-a-decision-waits-for-the-user-to-take-the-action/10600/2 "2019-10-17T16:33:24Z")

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