# Form action send email to user is now obligated

**URL:** <https://forum.mautic.org/t/form-action-send-email-to-user-is-now-obligated/24036>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [May 9, 2022, 9:39am UTC](https://forum.mautic.org/t/form-action-send-email-to-user-is-now-obligated/24036 "2022-05-09T09:39:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![toon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/toon/32/833_2.png) [@toon](https://forum.mautic.org/u/toon)\
**Post date:** [May 9, 2022, 9:39am UTC](https://forum.mautic.org/t/form-action-send-email-to-user-is-now-obligated/24036/1 "2022-05-09T09:39:19Z")

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**Your software**  
My Mautic version is: 4.1.2  
My PHP version is: 7.4.27  
My Database type and version is:

**Your problem**  
My problem is:  
When using the submit action “Send email to user” you are now obligated to fill in “Send email to user” on mautic 4.1.2.

This was not the case in Mautic 3.X.X

Is there a specific reason for this change? It was the easiest way to send a generic thank-you email when a form is submitted.

I know that send form results is a solution for this issue but I’m curious why the change took place.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5de74e5d55f956c6e06c81e0bfe4a538311d4257.png)  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/7/768b0c54069216d58619c8df96cfd0d0c0d3195d.png)

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**Author:** ![alexhammer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alexhammer/32/14525_2.png) [@alexhammer](https://forum.mautic.org/u/alexhammer)\
**Post date:** [May 9, 2022, 1:01pm UTC](https://forum.mautic.org/t/form-action-send-email-to-user-is-now-obligated/24036/2 "2022-05-09T13:01:55Z")

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Are you running 4.1.2 or is it a typo and you run 4.2.2 ?

I suggest updating as the first step of troubleshooting.

Good luck 🤞

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<div class="post-metadata">

**Author:** ![toon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/toon/32/833_2.png) [@toon](https://forum.mautic.org/u/toon)\
**Post date:** [May 9, 2022, 1:03pm UTC](https://forum.mautic.org/t/form-action-send-email-to-user-is-now-obligated/24036/3 "2022-05-09T13:03:04Z")

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Running 4.1.2 indeed.

Is the problem solved in 4.2.2?

Thanks for the info!

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**Author:** ![alexhammer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alexhammer/32/14525_2.png) [@alexhammer](https://forum.mautic.org/u/alexhammer)\
**Post date:** [May 9, 2022, 1:10pm UTC](https://forum.mautic.org/t/form-action-send-email-to-user-is-now-obligated/24036/4 "2022-05-09T13:10:10Z")

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Yes. It works in 4.2.2

Can you send email from Mautic in general? Does it work right now?

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**Author:** ![toon](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/toon/32/833_2.png) [@toon](https://forum.mautic.org/u/toon)\
**Post date:** [May 9, 2022, 1:50pm UTC](https://forum.mautic.org/t/form-action-send-email-to-user-is-now-obligated/24036/5 "2022-05-09T13:50:17Z")

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Hi Alex,

Everything else is working as expected. 🙂