# Form not redirect

**URL:** <https://forum.mautic.org/t/form-not-redirect/2727>\
**Category:** Product Support\
**Created:** [November 7, 2015, 9:47am UTC](https://forum.mautic.org/t/form-not-redirect/2727 "2015-11-07T09:47:24Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![audrey](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@audrey](https://forum.mautic.org/u/audrey)\
**Post date:** [November 7, 2015, 9:47am UTC](https://forum.mautic.org/t/form-not-redirect/2727/1 "2015-11-07T09:47:24Z")

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Hello.  
  
  
  
It’s a question about download edition.  
  
  
  
When made “form”,

1. “Successful Submit Action” -\> select “Redirect URL”  
2. " Redirect URL/Message"-\> input Thanks page URL  
  
  
  
Even if a Send button is also pressed with this setting, it isn’t redirected.  
  
  
  
Isn’t setting enough?  
  
  
  
Thanks.

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**Author:** ![audrey](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@audrey](https://forum.mautic.org/u/audrey)\
**Post date:** [November 7, 2015, 9:47am UTC](https://forum.mautic.org/t/form-not-redirect/2727/2 "2015-11-07T09:47:24Z")

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Hello.

It’s a question about download edition.

When made “form”,

1. “Successful Submit Action” -\> select “Redirect URL”
2. " Redirect URL/Message"-\> input Thanks page URL

Even if a Send button is also pressed with this setting, it isn’t redirected.

Isn’t setting enough?

Thanks.

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<div class="post-metadata">

**Author:** ![audrey](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@audrey](https://forum.mautic.org/u/audrey)\
**Post date:** [November 8, 2015, 2:07am UTC](https://forum.mautic.org/t/form-not-redirect/2727/3 "2015-11-08T02:07:06Z")

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Embedded URL is here.  
[http://www.wplng.com/form.html](http://www.wplng.com/form.html)

Even if a submit, it’s a condition of “Please wait…”.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [November 9, 2015, 12:56pm UTC](https://forum.mautic.org/t/form-not-redirect/2727/4 "2015-11-09T12:56:15Z")

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Tested. The response from the server is:

[code]

[/code]

The redirect doesn’t work even from the public form URL [http://www.wplng.com/mautic/form/7](http://www.wplng.com/mautic/form/7)

I tested it on my Mautic instance and the redirect worked fine.

Do you have any error messages in the Mautic logs (app/logs directory) or in the server logs?

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**Author:** ![audrey](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@audrey](https://forum.mautic.org/u/audrey)\
**Post date:** [November 11, 2015, 3:59am UTC](https://forum.mautic.org/t/form-not-redirect/2727/5 "2015-11-11T03:59:29Z")

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I checked the Mautic logs & the server logs. But there were no errors. I’ll also experiment on a different server.

Thank you very much.

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**Author:** ![audrey](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@audrey](https://forum.mautic.org/u/audrey)\
**Post date:** [November 11, 2015, 7:41am UTC](https://forum.mautic.org/t/form-not-redirect/2727/6 "2015-11-11T07:41:34Z")

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Hello.

I changed the form’s “Name” to English from Japanese. Then the form redirect right.

“Japanese” seems to have been the cause.

Thanks.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/form-not-redirect/2727/7 "2020-02-02T22:57:15Z")

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