# Form not working **URL:** \ **Category:** Product Support\ **Created:** [October 18, 2016, 3:40pm UTC](https://forum.mautic.org/t/form-not-working/6273 "2016-10-18T15:40:54Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![mautic\_user](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mautic\_user](https://forum.mautic.org/u/mautic_user)\ **Post date:** [October 18, 2016, 3:40pm UTC](https://forum.mautic.org/t/form-not-working/6273/1 "2016-10-18T15:40:54Z")
I made a form within mautic and embedded it in my Wordpress website via the plugin. When loading the page, I can see the following error in the browser console: Code: XMLHttpRequest cannot load http://my.mautic.domain/index.php/mtc. Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://my.website.domain' is therefore not allowed access. After filling out the form, the following errors appear in the browser console: Code: POST http://my.mautic.domain/index.php/form/submit?formId=1 500 (Internal Server Error) Uncaught SecurityError: Blocked a frame with origin "http://my.mautic.domain" from accessing a frame with origin "http://my.website.domain". Protocols, domains, and ports must match. How can I bypass these errors? Needless to say that the form does not work, the button label says "Please wait..." and nothing happens. I am using a self hosted version (2.2.1) and had no problems so far with simple email campaigns. ---
**Author:** ![mautic\_user](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mautic\_user](https://forum.mautic.org/u/mautic_user)\ **Post date:** [October 18, 2016, 3:40pm UTC](https://forum.mautic.org/t/form-not-working/6273/2 "2016-10-18T15:40:54Z")
I made a form within mautic and embedded it in my Wordpress website via the plugin. When loading the page, I can see the following error in the browser console: ```auto XMLHttpRequest cannot load http://my.mautic.domain/index.php/mtc. Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://my.website.domain' is therefore not allowed access. ``` After filling out the form, the following errors appear in the browser console: ```auto POST http://my.mautic.domain/index.php/form/submit?formId=1 500 (Internal Server Error) Uncaught SecurityError: Blocked a frame with origin "http://my.mautic.domain" from accessing a frame with origin "http://my.website.domain". Protocols, domains, and ports must match. ``` How can I bypass these errors? Needless to say that the form does not work, the button label says “Please wait…” and nothing happens. I am using a self hosted version (2.2.1) and had no problems so far with simple email campaigns. ---
**Author:** ![mautic\_user](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mautic\_user](https://forum.mautic.org/u/mautic_user)\ **Post date:** [October 18, 2016, 3:52pm UTC](https://forum.mautic.org/t/form-not-working/6273/3 "2016-10-18T15:52:51Z")
The XMLHttpRequest error can by bypassed for the moment through starting Chrome with “–disable-web-security”. Of course this is no solution but can help for the moment. Unfortunately the second error (Internal Server Error) remains. ---
**Author:** ![mautic\_user](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@mautic\_user](https://forum.mautic.org/u/mautic_user)\ **Post date:** [October 18, 2016, 4:13pm UTC](https://forum.mautic.org/t/form-not-working/6273/4 "2016-10-18T16:13:56Z")
Looking into the Mautic log gave me the hint: In my form I was only asking for a phone number. Of course mautic was not able to identify the contact where this phone number should be written to. After adding a second field for the email the form worked fine. This leads to another question: Is it possible to fill in the email address automatically if the user is already known?