# Form: Successful Submit Action, Redirect URL/ Message Display not working

**URL:** <https://forum.mautic.org/t/form-successful-submit-action-redirect-url-message-display-not-working/21371>\
**Category:** Product Support\
**Created:** [October 22, 2021, 8:32pm UTC](https://forum.mautic.org/t/form-successful-submit-action-redirect-url-message-display-not-working/21371 "2021-10-22T20:32:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jtourgee](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jtourgee/32/1980_2.png) [@jtourgee](https://forum.mautic.org/u/jtourgee)\
**Post date:** [October 22, 2021, 8:32pm UTC](https://forum.mautic.org/t/form-successful-submit-action-redirect-url-message-display-not-working/21371/1 "2021-10-22T20:32:00Z")

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**Your software**  
My Mautic version is: 4.0.1  
My PHP version is: 7.4.24  
My Database type and version is:  
|Version|5.7.23-23|  
|Doctrine driver|pdo\_mysql|

**Your problem**  
My problem is: Form: Successful Submit Action, Redirect URL not working, Download occurs redirection does not

These errors are showing in the log: no log of it

Steps I have tried to fix the problem: I also tried the “Display Message” and that’s not working either, download occurs message display does not

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**Author:** ![rodfarrell](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rodfarrell/32/1520_2.png) [@rodfarrell](https://forum.mautic.org/u/rodfarrell)\
**Post date:** [December 9, 2021, 1:52am UTC](https://forum.mautic.org/t/form-successful-submit-action-redirect-url-message-display-not-working/21371/2 "2021-12-09T01:52:26Z")

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Did you ever resolve this? I have just started using Mautic and have the same problem.

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**Author:** ![jtourgee](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jtourgee/32/1980_2.png) [@jtourgee](https://forum.mautic.org/u/jtourgee)\
**Post date:** [December 9, 2021, 2:22pm UTC](https://forum.mautic.org/t/form-successful-submit-action-redirect-url-message-display-not-working/21371/3 "2021-12-09T14:22:28Z")

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As I recall the issue was “Wordfence”, a WordPress plugin, I whitelisted the Mautic install in Wordfence

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**Author:** ![rodfarrell](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rodfarrell/32/1520_2.png) [@rodfarrell](https://forum.mautic.org/u/rodfarrell)\
**Post date:** [January 4, 2022, 3:58am UTC](https://forum.mautic.org/t/form-successful-submit-action-redirect-url-message-display-not-working/21371/4 "2022-01-04T03:58:11Z")

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Thanks. I’m not using wordpress but that gives me a hint at least.

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**Author:** ![rodfarrell](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rodfarrell/32/1520_2.png) [@rodfarrell](https://forum.mautic.org/u/rodfarrell)\
**Post date:** [January 4, 2022, 4:08am UTC](https://forum.mautic.org/t/form-successful-submit-action-redirect-url-message-display-not-working/21371/5 "2022-01-04T04:08:26Z")

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Mia Culpa. I hadn’t installed the java script on the site correctly.