# Forms and Assets unavailable after 1.4 upgrade

**URL:** <https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062>\
**Category:** Product Support\
**Created:** [June 2, 2016, 3:38am UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062 "2016-06-02T03:38:37Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![malcolm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/malcolm/32/39_2.png) [@malcolm](https://forum.mautic.org/u/malcolm)\
**Post date:** [June 2, 2016, 3:38am UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062/1 "2016-06-02T03:38:37Z")

</div>

After the 1.4 upgrade (and also now after 1.4.1) my campaign forms seem to be working fine. However my standalone forms are no longer working (don’t appear on the web page) and in fact when I select Components | Forms in the dashboard I get the animated progress bar across the top of the page for awhile then it goes away, but the Forms screen never loads. Same happens with Assets.  
  
  
  
Any tips? Upgrade went smoothly, no error messages.  
  
  
  
Cheers  
  
Malcolm

---

<div class="post-metadata">

**Author:** ![malcolm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/malcolm/32/39_2.png) [@malcolm](https://forum.mautic.org/u/malcolm)\
**Post date:** [June 2, 2016, 3:38am UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062/2 "2016-06-02T03:38:37Z")

</div>

After the 1.4 upgrade (and also now after 1.4.1) my campaign forms seem to be working fine. However my standalone forms are no longer working (don’t appear on the web page) and in fact when I select Components | Forms in the dashboard I get the animated progress bar across the top of the page for awhile then it goes away, but the Forms screen never loads. Same happens with Assets.

Any tips? Upgrade went smoothly, no error messages.

Cheers  
Malcolm

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [June 2, 2016, 7:30am UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062/3 "2016-06-02T07:30:32Z")

</div>

Please try to clear the Mautic cache and check the Mautic and server logs. Those are the 2 things you should do with any Mautic issue.

---

<div class="post-metadata">

**Author:** ![malcolm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/malcolm/32/39_2.png) [@malcolm](https://forum.mautic.org/u/malcolm)\
**Post date:** [June 2, 2016, 10:56pm UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062/4 "2016-06-02T22:56:53Z")

</div>

Thanks, clearing the cache did the trick.

Cheers  
Malcolm

---

<div class="post-metadata">

**Author:** ![tristanbailey](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tristanbailey/32/9_2.png) [@tristanbailey](https://forum.mautic.org/u/tristanbailey)\
**Post date:** [June 3, 2016, 8:06am UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062/5 "2016-06-03T08:06:37Z")

</div>

How do you clear the cache?  
Just delete the directory or is there a button to refresh symfony cache?

thanks

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [June 3, 2016, 8:29am UTC](https://forum.mautic.org/t/forms-and-assets-unavailable-after-1-4-upgrade/4062/6 "2016-06-03T08:29:10Z")

</div>

Removing the directory is the easiest option.