# Forms and campaign actions

**URL:** <https://forum.mautic.org/t/forms-and-campaign-actions/10964>\
**Category:** Product Support\
**Created:** [August 27, 2019, 1:35pm UTC](https://forum.mautic.org/t/forms-and-campaign-actions/10964 "2019-08-27T13:35:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![robm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/robm/32/260_2.png) [@robm](https://forum.mautic.org/u/robm)\
**Post date:** [August 27, 2019, 1:35pm UTC](https://forum.mautic.org/t/forms-and-campaign-actions/10964/1 "2019-08-27T13:35:30Z")

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**Your software**  
My Mautic version is: 2.15.1  
My PHP version is: 7.0.33

**Your problem**  
My problem is: I have created a form with a select field that allows multiple options to be selected. In a campaign, I trigger email 1 to be sent if option 1 selected. Perfect.

If I go back as the same person and complete the form a second time and selection option 2 I am sent email 1 and email 2, when I should just be sent option 2. Why is doing that?

In addition, I have select both option 1 and 2, I should be sent both email 1 and 2 bit instead I am sent neither.

> **[2019-08-27\_1534](https://www.screencast.com/t/gkscJ5ueCFd)**
>
> Shared from Screencast.com

Any assistance in resolving this would be great

These errors are showing in the log:

Steps I have tried to fix the problem:

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<div class="post-metadata">

**Author:** ![mahamcou](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mahamcou/32/1595_2.png) [@mahamcou](https://forum.mautic.org/u/mahamcou)\
**Post date:** [February 4, 2020, 8:26pm UTC](https://forum.mautic.org/t/forms-and-campaign-actions/10964/2 "2020-02-04T20:26:56Z")

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All what you mentioned is very logic. So to achieve results the way you’re thinking, you need to design the campaign a bit differently.  
For example, you must tell the campaign:

- not to send to you again, if you had already selected option 1 and received email 1
- to send to you every time you make a selection (1 + 2)  
Finally, Check which email type you’ve used (marketing versus transactional)
