# Forms and Website builder not working
**URL:** https://forum.mautic.org/t/forms-and-website-builder-not-working/27383
**Category:** Product Support
**Tags:** mautic-4
**Created:** [March 17, 2023, 11:04am UTC](https://forum.mautic.org/t/forms-and-website-builder-not-working/27383 "2023-03-17T11:04:30Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@peceunicis](https://forum.mautic.org/u/peceunicis)
#### Post date: [March 17, 2023, 11:04am UTC](https://forum.mautic.org/t/forms-and-website-builder-not-working/27383/1 "2023-03-17T11:04:31Z")
**Your software**
My Mautic version is: v4.4.6
My PHP version is: 8.0.28
My Database type and version is: 10.5.18-MariaDB-0+deb11u1
[YunoHost](https://yunohost.org/) 11.1.15 (stable) for managing server.
**Your problem**
My problem is:
1. When I try to add field in a form I get
“You do not have access to the requested area/action.” After I click OK get the Loading… modal dialog.
2. When building a Landing page drop does not work.
These errors are showing in the log:
/var/www/mautic/var/logs/mautic\_prod-2023-03-17.php
[2023-03-17 10:52:57] mautic.WARNING: Grapesjs: no template in query {“hostname”:“[host]”,“pid”:1717621}
Steps I have tried to fix the problem:
1. Form issue several steps.
All steps in [You do not have access to the requested area/action](https://forum.mautic.org/t/you-do-not-have-access-to-the-requested-area-action/15683) nothing worked out.
Also set Render style from Template? to No. nothing
1. Disabled Grapesjs plugin and add support for legacy in theme config file such as
“builder”: [“legacy”],
still does not work same issue with both legacy and Grapesjs
Also tried all the steps in [Troubleshooting | Mautic](https://docs.mautic.org/en/troubleshooting) but nothing helped out.
Tried via docker installation, upgrading and everything still the same issue.
Even changed the php version to 7.4 still the same. Any help is appreciated, this issue is driving me crazy.
Not working in Safari, Firefox and Chrome browsers.
Even edit of the Submit button does not load anything.
XHRGEThttps://list.[HOST]/s/forms/field/edit/1?formId=1&\_=1679051776739&mauticUserLastActive=11&mauticLastNotificationId=
[HTTP/2 200 OK 88ms]
GET
[https://list](https://list).[HOST]/s/forms/field/edit/1?formId=1&\_=1679051776739&mauticUserLastActive=11&mauticLastNotificationId=
Status
200
OK
VersionHTTP/2
Transferred840 B (13 B size)
Referrer Policystrict-origin-when-cross-origin
Request PriorityHighest
```
access-control-allow-credentials
true
access-control-allow-headers
Origin, X-Requested-With, Content-Type, Authorization
access-control-allow-methods
PUT, GET, POST, DELETE, OPTIONS
access-control-allow-origin
access-control-max-age
36000
cache-control
max-age=0, must-revalidate, private
content-security-policy
upgrade-insecure-requests
content-type
application/json
date
Fri, 17 Mar 2023 11:16:28 GMT
expires
Fri, 17 Mar 2023 11:16:28 GMT
permissions-policy
interest-cohort=()
server
nginx
strict-transport-security
max-age=63072000; includeSubDomains; preload
x-content-type-options
nosniff
x-download-options
noopen
X-Firefox-Spdy
h2
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-sso-wat
You've just been SSOed
x-xss-protection
1; mode=block
Accept
application/json, text/javascript, */*; q=0.01
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US,en;q=0.5
Connection
keep-alive
Cookie
messagesUtk=3791286360f643c0b6eca74dbb6415e5; mautic_device_id=di7n5rig60i5a72x8fefc4e; 723b8415532a45d02f3a7b6b06e8bdd1=e0i0ee6c91554kon9g76ra3mrq
DNT
1
Host
list.host
Referer
https://[HOST]/s/forms/edit/1
Sec-Fetch-Dest
empty
Sec-Fetch-Mode
cors
Sec-Fetch-Site
same-origin
TE
trailers
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/111.0
X-Requested-With
XMLHttpRequest
```
---
### Author:  [@koraz](https://forum.mautic.org/u/koraz)
#### Post date: [November 24, 2024, 2:32pm UTC](https://forum.mautic.org/t/forms-and-website-builder-not-working/27383/2 "2024-11-24T14:32:24Z")
you fixed this problem ?
---
### Author:  [@peceunicis](https://forum.mautic.org/u/peceunicis)
#### Post date: [April 1, 2025, 8:06pm UTC](https://forum.mautic.org/t/forms-and-website-builder-not-working/27383/3 "2025-04-01T20:06:07Z")
Sorry yes I fix the issue with upgrade.