# Forms are stucked on “Please Wait” but form results are registered
**URL:** https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253
**Category:** Product Support
**Tags:** mautic-4
**Created:** [August 4, 2025, 9:02am UTC](https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253 "2025-08-04T09:02:18Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@savrat](https://forum.mautic.org/u/savrat)
#### Post date: [August 4, 2025, 9:02am UTC](https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253/1 "2025-08-04T09:02:18Z")
My Mautic version is: v4.4.9
My PHP version is: 7.4.33
My Database type and version is: 8.0.43 MySQL Community Server - GPL
**My problem is:**
When i submit form, Mautic gets results but button is pernamently disabled and says ‘please wait’ until page gets refresh.
**Is it posiible that problem might be related to fact that I use radio group in these forms? Unfortunately I don’t have any idea for alternative.**
Steps I have tried to fix the problem:
1. i previously had issue which was solved in this topic, i recreated these steps from **[joeyk](https://forum.mautic.org/u/joeyk)**’s comment: [Form action url should start with https, but start with http - #6 by joeyk](https://forum.mautic.org/t/form-action-url-should-start-with-https-but-start-with-http/31946/6)
it worked pretty well
although form results are registered and submit?formId=1 has Status Code 200, submit button is still stucked on 'please wait’ after submit action
this is example response:
```
```
2. i tried these fixing tips from other topics - didn’t help :
- adding this in .htaccess: Header always unset X-Frame-Options and then reload httpd
- Removed var/cache catalog
- adding „www”: [Please wait on forms - #13 by jfranco](https://forum.mautic.org/t/please-wait-on-forms/8858/13)
- creating new, similar form
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [August 4, 2025, 9:57am UTC](https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253/2 "2025-08-04T09:57:54Z")
Hi, can you plz check if you don’t have a cross domain JS error in your console?
Joey
---
### Author:  [@savrat](https://forum.mautic.org/u/savrat)
#### Post date: [August 4, 2025, 10:17am UTC](https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253/3 "2025-08-04T10:17:43Z")
HI, thanks for response! 😃
no I don’t have cross domain error
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [August 6, 2025, 12:12pm UTC](https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253/4 "2025-08-06T12:12:15Z")
Can you check in your web server log if you have any 5xx errors?
---
### Author:  [@savrat](https://forum.mautic.org/u/savrat)
#### Post date: [August 7, 2025, 12:58pm UTC](https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253/5 "2025-08-07T12:58:10Z")
I seen only one and it happened few days ago while i was testing form much more
For now i just did jquery script on wordpress where form is, that after timeout changes ‘please wait’ text to original one and re-enables buttton (removes the `disabled` attribute)
But i am still open for more responses
---
### Author:  [@oshumake](https://forum.mautic.org/u/oshumake)
#### Post date: [August 29, 2025, 2:50pm UTC](https://forum.mautic.org/t/forms-are-stucked-on-please-wait-but-form-results-are-registered/36253/6 "2025-08-29T14:50:24Z")
I am having the same issue, I am on mautic version v5.2.2. when I click the submit button it is permantly set on please wait for ever. If I go in as incognito it works fine but is only broken when logged in. Could someone please help?!