# Forms Down After 2.9 Update

**URL:** <https://forum.mautic.org/t/forms-down-after-2-9-update/8950>\
**Category:** Product Support\
**Created:** [July 14, 2017, 6:20am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950 "2017-07-14T06:20:54Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![theatereleven](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@theatereleven](https://forum.mautic.org/u/theatereleven)\
**Post date:** [July 14, 2017, 6:20am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/1 "2017-07-14T06:20:54Z")

</div>

I’ve updated and now my forms have 2 buttons. I couldn’t figure it out, so I toasted Mautic after exporting contacts, and reinstalled clean. Added new forms, customized the normal submit button to say something else, saved the form. Go back in, two submit buttons - can’t delete either of them. If I test the form, it throws a mautic page error. The contact IS saved, but not added to the segment as the form is supposed to do.  
  
  
  
I’m on Ubunut 16.04 LTS / nginx / PHP 7  
  
  
  
I have another site on the same server with mautic and I haven’t updated them. That site’s forms are fine. I’m dead in the water - is there a way to get the old release? I can reinstall - this particular installation isn’t heavily customized yet.  
  
  
  
Also – checked the log:

Quote:

[2017-07-14 01:10:47] mautic.CRITICAL: Uncaught PHP Exception DoctrineORMORMInvalidArgumentException: "A new entity was found through the relationship 'MauticFormBundleEntitySubmission#lead' that was not configured to cascade persist operations for entity: MauticLeadBundleEntityLead with ID #. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(..,cascade={"persist"})." at /var/www/theatereleven.com/public\_html/content/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php line 92 {"exception":"[object] (Doctrine\ORM\ORMInvalidArgumentException(code: 0): A new entity was found through the relationship 'Mautic\FormBundle\Entity\Submission#lead' that was not configured to cascade persist operations for entity: Mautic\LeadBundle\Entity\Lead with ID #. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(..,cascade={"persist"}). at /var/www/theatereleven.com/public\_html/content/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php:92)"} []

  
  
Thank you!!!!

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<div class="post-metadata">

**Author:** ![theatereleven](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@theatereleven](https://forum.mautic.org/u/theatereleven)\
**Post date:** [July 14, 2017, 6:20am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/2 "2017-07-14T06:20:54Z")

</div>

I’ve updated and now my forms have 2 buttons. I couldn’t figure it out, so I toasted Mautic after exporting contacts, and reinstalled clean. Added new forms, customized the normal submit button to say something else, saved the form. Go back in, two submit buttons - can’t delete either of them. If I test the form, it throws a mautic page error. The contact IS saved, but not added to the segment as the form is supposed to do.

I’m on Ubunut 16.04 LTS / nginx / PHP 7

I have another site on the same server with mautic and I haven’t updated them. That site’s forms are fine. I’m dead in the water - is there a way to get the old release? I can reinstall - this particular installation isn’t heavily customized yet.

Also – checked the log:

> [@](#):
>
> [2017-07-14 01:10:47] mautic.CRITICAL: Uncaught PHP Exception DoctrineORMORMInvalidArgumentException: “A new entity was found through the relationship ‘MauticFormBundleEntitySubmission#lead’ that was not configured to cascade persist operations for entity: MauticLeadBundleEntityLead with ID #. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(…,cascade={“persist”}).” at /var/www/theatereleven.com/public\_html/content/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php line 92 {“exception”:“[object] (Doctrine\ORM\ORMInvalidArgumentException(code: 0): A new entity was found through the relationship ‘Mautic\FormBundle\Entity\Submission#lead’ that was not configured to cascade persist operations for entity: Mautic\LeadBundle\Entity\Lead with ID #. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(…,cascade={“persist”}). at /var/www/theatereleven.com/public\_html/content/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php:92)”}

Thank you!!!

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<div class="post-metadata">

**Author:** ![Huckleberry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/huckleberry/32/535_2.png) [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\
**Post date:** [July 17, 2017, 4:55pm UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/3 "2017-07-17T16:55:26Z")

</div>

Same.  
Forms not submitting anymore. Get a 500 error in the console.  
Mautic Log has this error:

```auto
[2017-07-17 12:10:27] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALExceptionInvalidFieldNameException: "An exception occurred while executing 'UPDATE leads SET affinity_tiered = ?, enrollment_term_year = ?, academicareaofinterest = ?, startdate = ?, lifecyclestage = ?, chosenpersonalizedvisitda = ?, pushed_to_hobsons_radius = ?, attribution_date = ? WHERE id = ?' with params ["Art", "2018 Fall", "undecided", 53, 54, "2017-03-15 10:00:00", "0", null, 168143]: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list'" at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 71 {"exception":"[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 0): An exception occurred while executing 'UPDATE leads SET affinity_tiered = ?, enrollment_term_year = ?, academicareaofinterest = ?, startdate = ?, lifecyclestage = ?, chosenpersonalizedvisitda = ?, pushed_to_hobsons_radius = ?, attribution_date = ? WHERE id = ?' with params ["Art", "2018 Fall", "undecided", 53, 54, "2017-03-15 10:00:00", "0", null, 168143]:nnSQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list' at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:71, Doctrine\DBAL\Driver\PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list' at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:93, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list' at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:91)"} []

[2017-07-17 12:10:57] mautic.CRITICAL: Uncaught PHP Exception DoctrineDBALExceptionInvalidFieldNameException: "An exception occurred while executing 'UPDATE leads SET startdate = ?, lifecyclestage = ?, chosenpersonalizedvisitda = ?, pushed_to_hobsons_radius = ?, attribution_date = ? WHERE id = ?' with params [53, 54, "2017-03-15 10:00:00", "0", null, 168144]: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list'" at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 71 {"exception":"[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 0): An exception occurred while executing 'UPDATE leads SET startdate = ?, lifecyclestage = ?, chosenpersonalizedvisitda = ?, pushed_to_hobsons_radius = ?, attribution_date = ? WHERE id = ?' with params [53, 54, "2017-03-15 10:00:00", "0", null, 168144]:nnSQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list' at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:71, Doctrine\DBAL\Driver\PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list' at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:93, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'startdate' in 'field list' at /path/to/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:91)"} []
```

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<div class="post-metadata">

**Author:** ![spignataro](https://avatars.discourse-cdn.com/v4/letter/s/4bbf92/32.png) [@spignataro](https://forum.mautic.org/u/spignataro)\
**Post date:** [July 17, 2017, 7:15pm UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/4 "2017-07-17T19:15:32Z")

</div>

We are receiving the same issue with the command line update. We attempted to resolve this by re-uploading the complete package but this caused more problems. We had to revert back to what we were running. Hopefully, this will be resolved in the next release.

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<div class="post-metadata">

**Author:** ![Huckleberry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/huckleberry/32/535_2.png) [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\
**Post date:** [July 17, 2017, 7:50pm UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/5 "2017-07-17T19:50:10Z")

</div>

Yes, I’m having to revert back to 2.8.2.  
Not fun. Nor confidence inspiring…

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<div class="post-metadata">

**Author:** ![Huckleberry](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/huckleberry/32/535_2.png) [@Huckleberry](https://forum.mautic.org/u/Huckleberry)\
**Post date:** [July 18, 2017, 3:34am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/6 "2017-07-18T03:34:15Z")

</div>

In case someone else finds they need to downgrade back to 2.8.2, I found this tut very useful.  
Downgrade worked fine. Just be sure to have a backup of the files it mentions. SSH method is hours faster.  
[Downgrade to 2.8.2](https://autoize.com/downgrade-mautic/)

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<div class="post-metadata">

**Author:** ![GoGo](https://avatars.discourse-cdn.com/v4/letter/g/9de0a6/32.png) [@GoGo](https://forum.mautic.org/u/GoGo)\
**Post date:** [July 21, 2017, 10:30am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/7 "2017-07-21T10:30:25Z")

</div>

A fix is ready in 2.9.1: [https://github.com/mautic/mautic/pull/4423](https://github.com/mautic/mautic/pull/4423)

If you can’t wait for this update, you could change it yourself via ftp:

1. open the file app/bundles/FormBundle/Controller/FormController.php

2. change row 718 from:

```auto
if ($formField->getAlias() == 'submit' && $formField->getType() == 'button') {
```

to:

```auto
if ($formField->getType() == 'button') {
```

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<div class="post-metadata">

**Author:** ![Hassan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/hassan/32/202_2.png) [@Hassan](https://forum.mautic.org/u/Hassan)\
**Post date:** [July 26, 2017, 3:27pm UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/8 "2017-07-26T15:27:24Z")

</div>

@GoGo I did that …same issue already exist… I think its something related to Entities. Is it like that?

I did downgrade option this link  
[https://autoize.com/downgrade-mautic/](https://autoize.com/downgrade-mautic/)

It seems not working and always say:

“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.  
System administrators, check server logs for errors.”

---

<div class="post-metadata">

**Author:** ![Hassan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/hassan/32/202_2.png) [@Hassan](https://forum.mautic.org/u/Hassan)\
**Post date:** [July 26, 2017, 5:01pm UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/9 "2017-07-26T17:01:34Z")

</div>

I resolved that by work around … it might help anyone  
in this file  
app/bundles/CoreBundle/Entity/CommonRepository.php  
you can your saveEntity function by below:

```auto
 public function saveEntity($entity, $flush = true)
    {
        $this->getEntityManager()->persist($entity);
        
        if(get_class($entity) == "MauticFormBundleEntitySubmission"){    
 $this->getEntityManager()->persist($entity->getLead());
}
        if ($flush) {
            $this->getEntityManager()->flush($entity);
        }
    }
```

---

<div class="post-metadata">

**Author:** ![theatereleven](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@theatereleven](https://forum.mautic.org/u/theatereleven)\
**Post date:** [July 27, 2017, 2:27am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/10 "2017-07-27T02:27:08Z")

</div>

The manual fix provided didn’t fix my form. Still two buttons. Guess I’m going back a version - need my forms working right.

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [July 28, 2017, 5:54pm UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/11 "2017-07-28T17:54:16Z")

</div>

Fixed in Mautic 2.9.1

---

<div class="post-metadata">

**Author:** ![phuquy1311](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@phuquy1311](https://forum.mautic.org/u/phuquy1311)\
**Post date:** [July 29, 2017, 12:30am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/12 "2017-07-29T00:30:16Z")

</div>

> [@24729:@escopecz](#):
>
> Fixed in Mautic 2.9.1

I’m getting the same log error but the problem is slightly different, the form is hang on submit button after hit submit. Here is the log: [2017-07-29 00:24:05] mautic.CRITICAL: Uncaught PHP Exception DoctrineORMORMInvalidArgumentException: “A new entity was found through the relationship ‘MauticEmailBundleEntityStatDevice#stat’ that was not configured to cascade persist operations for entity: MauticEmailBundleEntityStat@0000000052ca741c00000000025c21fc. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(…,cascade={“persist”}). If you cannot find out which entity causes the problem implement ‘MauticEmailBundleEntityStat#\_\_toString()’ to get a clue.” at /home/go.firetoeic.com/public\_html/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php line 92 {“exception”:“[object] (Doctrine\ORM\ORMInvalidArgumentException(code: 0): A new entity was found through the relationship ‘Mautic\EmailBundle\Entity\StatDevice#stat’ that was not configured to cascade persist operations for entity: Mautic\EmailBundle\Entity\Stat@0000000052ca741c00000000025c21fc. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(…,cascade={“persist”}). If you cannot find out which entity causes the problem implement ‘Mautic\EmailBundle\Entity\Stat#\_\_toString()’ to get a clue. at /home/go.firetoeic.com/public\_html/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php:92)”}

you can test the form here: [https://go.firetoeic.com/form/20](https://go.firetoeic.com/form/20)

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [July 29, 2017, 6:31am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/13 "2017-07-29T06:31:07Z")

</div>

What is your Mautic version?

---

<div class="post-metadata">

**Author:** ![phuquy1311](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@phuquy1311](https://forum.mautic.org/u/phuquy1311)\
**Post date:** [July 31, 2017, 10:58am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/14 "2017-07-31T10:58:47Z")

</div>

> [@24740:@escopecz](#):
>
> What is your Mautic version?

ver 2.9.1

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [July 31, 2017, 11:03am UTC](https://forum.mautic.org/t/forms-down-after-2-9-update/8950/15 "2017-07-31T11:03:33Z")

</div>

Please report that issue with steps to replicate to [https://github.com/mautic/mautic/issues](https://github.com/mautic/mautic/issues)