# Forms not emailing results

**URL:** <https://forum.mautic.org/t/forms-not-emailing-results/10466>\
**Category:** Product Support\
**Created:** [May 2, 2018, 2:58pm UTC](https://forum.mautic.org/t/forms-not-emailing-results/10466 "2018-05-02T14:58:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mediamix-chris](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mediamix-chris/32/857_2.png) [@mediamix-chris](https://forum.mautic.org/u/mediamix-chris)\
**Post date:** [May 2, 2018, 2:58pm UTC](https://forum.mautic.org/t/forms-not-emailing-results/10466/1 "2018-05-02T14:58:46Z")

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I’ve created two contact forms that are hosted on our Wordpress-based websites. We have a separate installation for each of our two sites and we have the same issue on both. When a user fills out the forms, the information is captured in the database (I can log in a see everything that was entered into the form and stored) but despite having a Send Form Results action set up to email the information to us, we never get it. Is there something else I should have configured that is causing us to not get these emails? What should I be looking into?

Many thanks.

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**Author:** ![rodrigocvb](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rodrigocvb/32/510_2.png) [@rodrigocvb](https://forum.mautic.org/u/rodrigocvb)\
**Post date:** [May 14, 2018, 11:12am UTC](https://forum.mautic.org/t/forms-not-emailing-results/10466/2 "2018-05-14T11:12:15Z")

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I had a similar issue and this topic helped me: [https://www.mautic.org/topic/no-emails-are-being-sent/](https://www.mautic.org/topic/no-emails-are-being-sent/)