# Forms not working **URL:** \ **Category:** Product Support\ **Created:** [July 25, 2017, 1:38pm UTC](https://forum.mautic.org/t/forms-not-working/9056 "2017-07-25T13:38:14Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Libring](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Libring](https://forum.mautic.org/u/Libring)\ **Post date:** [July 25, 2017, 1:38pm UTC](https://forum.mautic.org/t/forms-not-working/9056/1 "2017-07-25T13:38:14Z")
Hey all our Mautic forms have stopped working this morning. They were working fine last night and no changes were made. This morning we started getting the message “Uh oh! I think I broke it. If I do it again, please report me to the system administrator! - 500 Internal Server Error - Mautibot”… when in “preview” the submit button keeps in “please wait forever”… Any idea what is going on on your side? Thx. Marcelo ---
**Author:** ![Libring](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Libring](https://forum.mautic.org/u/Libring)\ **Post date:** [July 25, 2017, 1:38pm UTC](https://forum.mautic.org/t/forms-not-working/9056/2 "2017-07-25T13:38:14Z")
Hey all our Mautic forms have stopped working this morning. They were working fine last night and no changes were made. This morning we started getting the message “Uh oh! I think I broke it. If I do it again, please report me to the system administrator! - 500 Internal Server Error - Mautibot”… when in “preview” the submit button keeps in “please wait forever”… Any idea what is going on on your side? Thx. Marcelo ---
**Author:** ![Tobias2](https://avatars.discourse-cdn.com/v4/letter/t/3ec8ea/32.png) [@Tobias2](https://forum.mautic.org/u/Tobias2)\ **Post date:** [July 25, 2017, 1:50pm UTC](https://forum.mautic.org/t/forms-not-working/9056/3 "2017-07-25T13:50:10Z")
I have the same problem… ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [July 25, 2017, 2:03pm UTC](https://forum.mautic.org/t/forms-not-working/9056/4 "2017-07-25T14:03:44Z")
When you setup your mautic on server ? ---
**Author:** ![Libring](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Libring](https://forum.mautic.org/u/Libring)\ **Post date:** [July 25, 2017, 4:59pm UTC](https://forum.mautic.org/t/forms-not-working/9056/5 "2017-07-25T16:59:44Z")
I found the problem… Action “Modify Contact’s Segment” is broken! I’ve removed this action and the forms started working again. I’m using [mautic.net](http://mautic.net) by the way. ---
**Author:** ![Tobias2](https://avatars.discourse-cdn.com/v4/letter/t/3ec8ea/32.png) [@Tobias2](https://forum.mautic.org/u/Tobias2)\ **Post date:** [July 26, 2017, 8:14am UTC](https://forum.mautic.org/t/forms-not-working/9056/6 "2017-07-26T08:14:05Z")
your’re right. That’s it. Also if you modify contact’s tags … Same problem. ---
**Author:** ![Libring](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Libring](https://forum.mautic.org/u/Libring)\ **Post date:** [July 27, 2017, 3:08pm UTC](https://forum.mautic.org/t/forms-not-working/9056/7 "2017-07-27T15:08:44Z")
Hey Mautic wizards… please help with this issue… any ETA when this will be fixed? ---
**Author:** ![dimas](https://avatars.discourse-cdn.com/v4/letter/d/ed8c4c/32.png) [@dimas](https://forum.mautic.org/u/dimas)\ **Post date:** [July 27, 2017, 4:30pm UTC](https://forum.mautic.org/t/forms-not-working/9056/8 "2017-07-27T16:30:33Z")
Same problem. on form submit btn "“please wait…” and Failed to load resource: the server responded with a status of 500 (Internal Server Error) POST [http://www.com/form/submit?formId=2](http://www.com/form/submit?formId=2) 500 (Internal Server Error) / server PHP: PHP Version ea-php71 ---
**Author:** ![theatereleven](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@theatereleven](https://forum.mautic.org/u/theatereleven)\ **Post date:** [July 27, 2017, 5:24pm UTC](https://forum.mautic.org/t/forms-not-working/9056/9 "2017-07-27T17:24:34Z")
This bug must be a nasty one. I finally moved back to 2.8.2 and all is well. ---
**Author:** ![phuquy1311](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@phuquy1311](https://forum.mautic.org/u/phuquy1311)\ **Post date:** [July 29, 2017, 12:35am UTC](https://forum.mautic.org/t/forms-not-working/9056/10 "2017-07-29T00:35:28Z")
I’m getting the same log error and the form is hang on submit button after hit submit. Here is the log: ```auto [2017-07-29 00:24:05] mautic.CRITICAL: Uncaught PHP Exception DoctrineORMORMInvalidArgumentException: "A new entity was found through the relationship 'MauticEmailBundleEntityStatDevice#stat' that was not configured to cascade persist operations for entity: MauticEmailBundleEntityStat@0000000052ca741c00000000025c21fc. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(..,cascade={"persist"}). If you cannot find out which entity causes the problem implement 'MauticEmailBundleEntityStat#__toString()' to get a clue." at /home/go.firetoeic.com/public_html/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php line 92 {"exception":"[object] (Doctrine\ORM\ORMInvalidArgumentException(code: 0): A new entity was found through the relationship 'Mautic\EmailBundle\Entity\StatDevice#stat' that was not configured to cascade persist operations for entity: Mautic\EmailBundle\Entity\Stat@0000000052ca741c00000000025c21fc. To solve this issue: Either explicitly call EntityManager#persist() on this unknown entity or configure cascade persist this association in the mapping for example @ManyToOne(..,cascade={"persist"}). If you cannot find out which entity causes the problem implement 'Mautic\EmailBundle\Entity\Stat#__toString()' to get a clue. at /home/go.firetoeic.com/public_html/vendor/doctrine/orm/lib/Doctrine/ORM/ORMInvalidArgumentException.php:92)"} [] ``` you can test the form here: [https://go.firetoeic.com/form/20](https://go.firetoeic.com/form/20) ---
**Author:** ![theatereleven](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@theatereleven](https://forum.mautic.org/u/theatereleven)\ **Post date:** [July 29, 2017, 12:51am UTC](https://forum.mautic.org/t/forms-not-working/9056/11 "2017-07-29T00:51:00Z")
Hey @phuquy1311 , have you tried the 2.9.1 update yet? That just came out today I think. I haven’t tried it as I just went back to 2.8.x yesterday and everything is working, so don’t wanna disturb the waters. ---
**Author:** ![phuquy1311](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@phuquy1311](https://forum.mautic.org/u/phuquy1311)\ **Post date:** [July 29, 2017, 6:26am UTC](https://forum.mautic.org/t/forms-not-working/9056/12 "2017-07-29T06:26:24Z")
> [@24736:@theatereleven](#): > > Hey @phuquy1311 , have you tried the 2.9.1 update yet? That just came out today I think. I haven’t tried it as I just went back to 2.8.x yesterday and everything is working, so don’t wanna disturb the waters. No, It’s still not working ☹ ---
**Author:** ![imankitshah](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/imankitshah/32/691_2.png) [@imankitshah](https://forum.mautic.org/u/imankitshah)\ **Post date:** [August 30, 2020, 12:22pm UTC](https://forum.mautic.org/t/forms-not-working/9056/13 "2020-08-30T12:22:40Z")
Hi Guys, You have to enable the intl PHP extension. Watch this Video on how to do that. **[Cannot Create a New Form in Mautic | Problem Solved](https://youtu.be/L0aY5PP1WAk)** ---
**Author:** ![mayanktiwaridotcom](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mayanktiwaridotcom/32/1501_2.png) [@mayanktiwaridotcom](https://forum.mautic.org/u/mayanktiwaridotcom)\ **Post date:** [September 28, 2020, 7:11pm UTC](https://forum.mautic.org/t/forms-not-working/9056/14 "2020-09-28T19:11:48Z")
As @imankitshah suggests php intl solves the problem. Thank you! > > > Bug Description > The more details the better... > > Q > A > > > Mautic version > 3.0.1 > > PHP version > > Browser > Chrome and Safari. > > Server setup > Nginx proxy with Apache > > Installer > Softaculous > > Steps to reproduce > Go to Components \> Forms > Click New > Nothing.... however if you want to look into more details of what is happening with real fix, this has an open bug where they(Mautic Contributors) are trying to fix it without requirement of intl extension. Thanks to all contributors on the issue.