# Gated Video

**URL:** https://forum.mautic.org/t/gated-video/8331
**Category:** Product Support
**Created:** [April 25, 2017, 7:03am UTC](https://forum.mautic.org/t/gated-video/8331 "2017-04-25T07:03:25Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![Aneta](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@Aneta](https://forum.mautic.org/u/Aneta)
#### Post date: [April 25, 2017, 7:03am UTC](https://forum.mautic.org/t/gated-video/8331/1 "2017-04-25T07:03:25Z")

</div>

I have the problem white Video Gate in Wordpress.  
  
  
  
In my first case: Video starts, next it stops on time but form doesn’t work. I have information: undefined.  
  
Second: Video doesn’t start, I see only video’s frame.  
  
  
  
I am using two different themes for those sites. JS tracking works correctly.  
  
  
  
What is wrong?  
  
  
  
I have tried add the code:

  
  
  
and integration by WP Mautic plugin.  
  
Effect is the same.  
![2017-04-25\_09-39-08](https://cloud.githubusercontent.com/assets/25117928/25373802/4fe11ae8-299b-11e7-9ad9-ab0f982cceaf.jpg)  
![2017-04-25\_09-40-01](https://cloud.githubusercontent.com/assets/25117928/25373807/53fff5a4-299b-11e7-8a91-39009f983b87.jpg)

---

<div class="post-metadata">

### Author: ![Aneta](https://avatars.discourse-cdn.com/v4/letter/a/edb3f5/32.png) [@Aneta](https://forum.mautic.org/u/Aneta)
#### Post date: [April 25, 2017, 7:03am UTC](https://forum.mautic.org/t/gated-video/8331/2 "2017-04-25T07:03:25Z")

</div>

I have the problem white Video Gate in Wordpress.

In my first case: Video starts, next it stops on time but form doesn’t work. I have information: undefined.  
Second: Video doesn’t start, I see only video’s frame.

I am using two different themes for those sites. JS tracking works correctly.

What is wrong?

I have tried add the code:

and integration by WP Mautic plugin.

Effect is the same.  
 ![2017-04-25_09-39-08](https://cloud.githubusercontent.com/assets/25117928/25373802/4fe11ae8-299b-11e7-9ad9-ab0f982cceaf.jpg)  
 ![2017-04-25_09-40-01](https://cloud.githubusercontent.com/assets/25117928/25373807/53fff5a4-299b-11e7-8a91-39009f983b87.jpg)