# Geo Ip Maind integration error

**URL:** https://forum.mautic.org/t/geo-ip-maind-integration-error/25507
**Category:** Mautic 3 - Install/Upgrade Support
**Created:** [September 26, 2022, 12:11am UTC](https://forum.mautic.org/t/geo-ip-maind-integration-error/25507 "2022-09-26T00:11:10Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![To-Perceive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/to-perceive/32/4813_2.png) [@To-Perceive](https://forum.mautic.org/u/To-Perceive)
#### Post date: [September 26, 2022, 12:11am UTC](https://forum.mautic.org/t/geo-ip-maind-integration-error/25507/1 "2022-09-26T00:11:10Z")

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Guys, I have this error in the GeoIP of max maind, I created an account and a key for the new version, this one with the default format first the ID and then the api key, probably everything is ok but when requesting the database it gives an error of IP connection  
obs: the key and the id of the image are false just to demonstrate the error.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e11d2cbc03951bef321f8bc0f0ee969614de6847.png)

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [September 27, 2022, 8:00am UTC](https://forum.mautic.org/t/geo-ip-maind-integration-error/25507/2 "2022-09-27T08:00:50Z")

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when creating the key are you choosing the “No” option:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a175784695792aee97f605a3a5ed177908cf07fe.png)

Some stuff that you probably did, but just to make sure:

1. After putting in your key, are you saying before trying to update the DB ?
2. Maybe a good idea to chown the entire Mautic directory again.
3. Also you can try and delete the cache directory

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### Author: ![To-Perceive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/to-perceive/32/4813_2.png) [@To-Perceive](https://forum.mautic.org/u/To-Perceive)
#### Post date: [September 27, 2022, 7:21pm UTC](https://forum.mautic.org/t/geo-ip-maind-integration-error/25507/3 "2022-09-27T19:21:58Z")

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I managed to solve it friend, thanks! It was cache related.