# \[get error while checking for update\]

**URL:** <https://forum.mautic.org/t/get-error-while-checking-for-update/14606>\
**Category:** Product Support\
**Created:** [June 2, 2020, 2:20pm UTC](https://forum.mautic.org/t/get-error-while-checking-for-update/14606 "2020-06-02T14:20:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![motoaku](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/motoaku/32/613_2.png) [@motoaku](https://forum.mautic.org/u/motoaku)\
**Post date:** [June 2, 2020, 2:20pm UTC](https://forum.mautic.org/t/get-error-while-checking-for-update/14606/1 "2020-06-02T14:20:18Z")

</div>

hi there

been using mautic for almost 1 year now.

**Your software**  
My Mautic version is: 2.15.3  
My PHP version is: 7.3

**Your problem**  
My problem is:  
lately my campaign is not sending out email (broadcast)- created simple campaign to a segment with more then 1000 contact. Usually it works fine (2-3 month back).

strangely, it works for optin campaign with small volume 20-40 optin a day.

tried to update to latest, but got this error/warning

hope someone can shed a light how to solve this.

These errors are showing in the log:

there is one error i think its not related (not sure)

[proxy\_fcgi:error] … /home/runcloud/webapps/mail/app/bundles/CoreBundle/Entity/IpAddress.php

Steps I have tried to fix the problem:

tried clear cache, update database schema, still not solved