# Getting many emails in pending before 2.16.3 upgrade to 3.0

**URL:** <https://forum.mautic.org/t/getting-many-emails-in-pending-before-2-16-3-upgrade-to-3-0/18826>\
**Category:** Mautic 3 - Install/Upgrade Support\
**Created:** [April 2, 2021, 8:12pm UTC](https://forum.mautic.org/t/getting-many-emails-in-pending-before-2-16-3-upgrade-to-3-0/18826 "2021-04-02T20:12:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tommytx123](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tommytx123/32/833_2.png) [@tommytx123](https://forum.mautic.org/u/tommytx123)\
**Post date:** [April 2, 2021, 8:12pm UTC](https://forum.mautic.org/t/getting-many-emails-in-pending-before-2-16-3-upgrade-to-3-0/18826/1 "2021-04-02T20:12:24Z")

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**Your software** Mautic 2.16.3  
_My PHP version is_ :7.3  
\*My MySQL/

**Updating/Installing Errors you have pending emails in place.**  
_I am_ (delete as applicable): Updating 2.16.3 to 3.0  
_Upgrading/installing via_ Command Line

**Your problem** the command line is telling me that i have a lot of emails pending and they recommend firing them out or remove them… i have searched high and low for these pending emails in the spool area and cannot find them…However in the /app/spool/default/Flu.V6JX32.message i can see a file approx 16k bytes… and they look similar to the below…  
Is this pending emails and should the be deleted? Any suggestions would be appreciated.

O:13:“Swift\_Message”:23:{s:28:" Swift\_Message headerSigners";a:0:{}s:26:" Swift\_Message bodySigners";a:0:{}s:27:" Swift\_Message savedMessage";a:0:{}s:14:" \* \_userFormat";N;s:15:" \* \_userCharset";s:5:“utf-8”;s:13:" \* \_userDelSp";N;s:34:" Swift\_Mime\_MimePart \_nestingLevel";i:4096;s:37:" Swift\_Mime\_SimpleMimeEntity \_headers";O:26:“Swift\_Mime\_SimpleHeaderSet”:5:{s:36:" Swift\_Mime\_SimpleHeaderSet \_factory";O:30:“Swift\_Mime\_SimpleHeaderFactory”:4:{s:40:" Swift\_Mime\_SimpleHeaderFactory

_Steps I have tried to fix the problem_ :Searched hi and low for these PENDING EMAILS with no luck…

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [April 6, 2021, 8:54am UTC](https://forum.mautic.org/t/getting-many-emails-in-pending-before-2-16-3-upgrade-to-3-0/18826/2 "2021-04-06T08:54:33Z")

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Hi,  
Mautic 2.16.3 would spool your emails in:  
` /app/spool/default`

So this email is from before the update:

> [@tommytx123](#):
>
> /app/spool/default/Flu.V6JX32.message

After your update the new emails are in:  
` /var/spool/`

And this is where Mautic is looking for the emails for sending.  
So your old emails are in a folder, where Mautic is not looking anymore. You can move them to the new folder or delete them.