# Give user 5 points for opening email

**URL:** <https://forum.mautic.org/t/give-user-5-points-for-opening-email/24276>\
**Category:** Product Support\
**Created:** [May 30, 2022, 12:41pm UTC](https://forum.mautic.org/t/give-user-5-points-for-opening-email/24276 "2022-05-30T12:41:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![yochay11](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/yochay11/32/7301_2.png) [@yochay11](https://forum.mautic.org/u/yochay11)\
**Post date:** [May 30, 2022, 12:41pm UTC](https://forum.mautic.org/t/give-user-5-points-for-opening-email/24276/1 "2022-05-30T12:41:50Z")

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Hey Guys,  
I have created a action that add user 5 points when he open a mail.

My idea is to give user 5 point for each mail he open.  
If he open the same mail twice or more i want it to still be 5 points.

The way it works now if i remove “Is repeatable” it only works for one mail and only once.  
And if user open another mail he won’t get points

If i add “Is repeatable” it give 5 points for each mail opened.  
If the same mail opened 5 times the user will get 25 point when i want it to be only 5.

Is there a way to do that?  
This is my current settings on the system.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d8666e4dd07c69ce7dd163cbd8b526fadbd46f0c.png)

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [May 31, 2022, 7:58am UTC](https://forum.mautic.org/t/give-user-5-points-for-opening-email/24276/2 "2022-05-31T07:58:34Z")

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The way around this would be to add an action to a campaign after a decision of the user opening an email and then allocating him a point and not doing it through triggers for points

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**Author:** ![yochay11](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/yochay11/32/7301_2.png) [@yochay11](https://forum.mautic.org/u/yochay11)\
**Post date:** [May 31, 2022, 8:24pm UTC](https://forum.mautic.org/t/give-user-5-points-for-opening-email/24276/3 "2022-05-31T20:24:48Z")

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Thanks man appreciate the help,

That seems like a pain in the ass doing it for when there are many campaigns.  
That also don’t work if i send mail outside a campaign as a mail to a list.

But from what i get you say that on campaign it only count email opening once?

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [June 1, 2022, 6:39am UTC](https://forum.mautic.org/t/give-user-5-points-for-opening-email/24276/4 "2022-06-01T06:39:48Z")

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great thing about Mautic is there are many ways to do the same thing, I could think of maybe setting up a segment with open email filter, add all your emails to that include and then have a campaign assigning the 5 points to everyone inside the segment. As someone opens a mail they will go into the segment, then into the campaign and get their 5 points.

My advice would be get into the habit of when creating a campaign start adding this going forward. (my previous answer)