# Got disconnected, how to restart email
**URL:** https://forum.mautic.org/t/got-disconnected-how-to-restart-email/6985
**Category:** Product Support
**Created:** [December 28, 2016, 11:15pm UTC](https://forum.mautic.org/t/got-disconnected-how-to-restart-email/6985 "2016-12-28T23:15:29Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@outhousetickets](https://forum.mautic.org/u/outhousetickets)
#### Post date: [December 28, 2016, 11:15pm UTC](https://forum.mautic.org/t/got-disconnected-how-to-restart-email/6985/1 "2016-12-28T23:15:29Z")
Hi,
I’m sending an email to over 200,000 contacts. I got disconnected after about 29,000 emails and it isn’t starting back up. How can I start the email back up again without sending it to the same people twice?
Here is the error log: mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " Log data: ++ Starting Swift\_Transport\_EsmtpTransport \<\< 220 [Exchange.yontsome.com](http://Exchange.yontsome.com) Microsoft ESMTP MAIL Service ready at Wed, 28 Dec 2016 16:48:08 -0600 \>\> EHLO [www.outhousetickets.com](http://www.outhousetickets.com) \<\< [250-Exchange.yontsome.com](http://250-Exchange.yontsome.com) Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-STARTTLS 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING \>\> STARTTLS \<\< 220 2.0.0 SMTP server ready \>\> EHLO [www.outhousetickets.com](http://www.outhousetickets.com) \<\< [250-Exchange.yontsome.com](http://250-Exchange.yontsome.com) Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING \>\> AUTH LOGIN \<\< 334 VXNlcm5hbWU6 \>\> bWF1dGljQG91dGhvdXNldGlja2V0cy5jb20= \<\< 334 UGFzc3dvcmQ6 !! Connection to tcp://exchange.yontsome.com:587 Timed Out (code: 0) \>\> RSET \<\< 235 2.7.0 Authentication successful !! Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " (code: 235) [] []
Thanks,
Greg
---
### Author:  [@outhousetickets](https://forum.mautic.org/u/outhousetickets)
#### Post date: [December 28, 2016, 11:15pm UTC](https://forum.mautic.org/t/got-disconnected-how-to-restart-email/6985/2 "2016-12-28T23:15:29Z")
Hi,
I’m sending an email to over 200,000 contacts. I got disconnected after about 29,000 emails and it isn’t starting back up. How can I start the email back up again without sending it to the same people twice?
Here is the error log: mautic.ERROR: [MAIL ERROR] Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " Log data: ++ Starting Swift\_Transport\_EsmtpTransport \<\< 220 [Exchange.yontsome.com](http://Exchange.yontsome.com) Microsoft ESMTP MAIL Service ready at Wed, 28 Dec 2016 16:48:08 -0600 \>\> EHLO [www.outhousetickets.com](http://www.outhousetickets.com) \<\< [250-Exchange.yontsome.com](http://250-Exchange.yontsome.com) Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-STARTTLS 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING \>\> STARTTLS \<\< 220 2.0.0 SMTP server ready \>\> EHLO [www.outhousetickets.com](http://www.outhousetickets.com) \<\< [250-Exchange.yontsome.com](http://250-Exchange.yontsome.com) Hello [208.80.162.238] 250-SIZE 104857600 250-PIPELINING 250-DSN 250-ENHANCEDSTATUSCODES 250-AUTH GSSAPI NTLM LOGIN 250-8BITMIME 250-BINARYMIME 250 CHUNKING \>\> AUTH LOGIN \<\< 334 VXNlcm5hbWU6 \>\> bWF1dGljQG91dGhvdXNldGlja2V0cy5jb20= \<\< 334 UGFzc3dvcmQ6 !! Connection to tcp://exchange.yontsome.com:587 Timed Out (code: 0) \>\> RSET \<\< 235 2.7.0 Authentication successful !! Expected response code 250 but got code “235”, with message "235 2.7.0 Authentication successful " (code: 235) [] []
Thanks,
Greg