# Great tool but..
**URL:** https://forum.mautic.org/t/great-tool-but/4755
**Category:** General Discussion
**Created:** [August 4, 2016, 10:00pm UTC](https://forum.mautic.org/t/great-tool-but/4755 "2016-08-04T22:00:09Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@netram](https://forum.mautic.org/u/netram)
#### Post date: [August 4, 2016, 10:00pm UTC](https://forum.mautic.org/t/great-tool-but/4755/1 "2016-08-04T22:00:09Z")
…i have some questions on which is difficult to find an answer:
1. Are segments automatically updated with contacts based on the filter? For example filter is visited URL equals X. All contacts that visited URL X are automatically added to the segment?
2. if segments are update automatically on which time frame? Hourly?
3. Can somebody supply a good usage example of dynamic content. In my understanding you can show known contacts other content on your website, think of personalizing, but i see no rules for it. Looks like you can use it in a campaign, but for me unclear in which setup i could use it.
4. How does the lead scoring work? I created several actions under points (1 point when a contact opens an email & 2 points when a contact visits specific URL). But when i go the detail view of a contact i see he opened several emails but only got 1 point. All digital body language of known contacts is registered. Does it also automatically gets scored if a scoringrule applies? I see no reason to use scoring rules in the campaign builder because then you score twice for the same action (once as a points action and once from the campaign).
5. How does stages work? I interpreted it as funnel stages (ToF,MoF,BoF, MQL) cause you can set the score (weight?). But then i saw in a video that you manually connect a stage to a contact … duh … Can’t this be automated based on the scoringrange (wieght?) you provided under stages?
6. Social monitoring: Unclear what this does. I activated it and saw my contactlist grow rapidly with (i think) names (twitteraccounts?) that used the hashtag. What is a good usage example for this?
7. Where to find more or good usage example on Advanced Tagging with UTM?
For the rest great product. (maybe add leadscoring on profile attributes)
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### Author:  [@netram](https://forum.mautic.org/u/netram)
#### Post date: [August 4, 2016, 10:00pm UTC](https://forum.mautic.org/t/great-tool-but/4755/2 "2016-08-04T22:00:09Z")
…i have some questions on which is difficult to find an answer:
1. Are segments automatically updated with contacts based on the filter? For example filter is visited URL equals X. All contacts that visited URL X are automatically added to the segment?
2. if segments are update automatically on which time frame? Hourly?
3. Can somebody supply a good usage example of dynamic content. In my understanding you can show known contacts other content on your website, think of personalizing, but i see no rules for it. Looks like you can use it in a campaign, but for me unclear in which setup i could use it.
4. How does the lead scoring work? I created several actions under points (1 point when a contact opens an email & 2 points when a contact visits specific URL). But when i go the detail view of a contact i see he opened several emails but only got 1 point. All digital body language of known contacts is registered. Does it also automatically gets scored if a scoringrule applies? I see no reason to use scoring rules in the campaign builder because then you score twice for the same action (once as a points action and once from the campaign).
5. How does stages work? I interpreted it as funnel stages (ToF,MoF,BoF, MQL) cause you can set the score (weight?). But then i saw in a video that you manually connect a stage to a contact … duh … Can’t this be automated based on the scoringrange (wieght?) you provided under stages?
6. Social monitoring: Unclear what this does. I activated it and saw my contactlist grow rapidly with (i think) names (twitteraccounts?) that used the hashtag. What is a good usage example for this?
7. Where to find more or good usage example on Advanced Tagging with UTM?
For the rest great product. (maybe add leadscoring on profile attributes)
---
### Author:  [@caleb.hurd](https://forum.mautic.org/u/caleb.hurd)
#### Post date: [August 4, 2016, 10:30pm UTC](https://forum.mautic.org/t/great-tool-but/4755/3 "2016-08-04T22:30:49Z")
I was able to answer about half :-/
1. I think the answer is yes. They are updated automatically.
2. There is a cron that controls the frequency of the script runs… you could adjust this up to 1 minute intervals (so in theory, you could make it refresh every minute)
3. Skipping this one since I don’t know it very well.
4. That sounds like a bug that should probably be reported. Multiple opens on multiple e-mails should yield more than 1 point (unless you assigned the point to just 1 e-mail and not the others)
5. I haven’t gotten in to stages yet, sorry
6. I haven’t gotten in to social monitoring, sorry
7. Not familiar with this, sorry