# Having trouble setting email send sequence

**URL:** <https://forum.mautic.org/t/having-trouble-setting-email-send-sequence/16224>\
**Category:** Product Support\
**Created:** [September 22, 2020, 5:55am UTC](https://forum.mautic.org/t/having-trouble-setting-email-send-sequence/16224 "2020-09-22T05:55:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![xuzo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuzo/32/3396_2.png) [@xuzo](https://forum.mautic.org/u/xuzo)\
**Post date:** [September 22, 2020, 5:55am UTC](https://forum.mautic.org/t/having-trouble-setting-email-send-sequence/16224/1 "2020-09-22T05:55:41Z")

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**Your software**  
My Mautic version is: v3.0.2  
My PHP version is: Php7

I can’t get mautic to send emails with predetermined sequence with cron, seems like sometimes it works, and sometimes doesn’t I play with settings back and forth so much that I loose control of what is really going on!

This is what I’m trying to do.

1. I have a list of 3 contacts
2. I want to send the 3 emails at a sequence  
– First email at minute 1  
– Second email at minute 3  
– Third email at minute 7
3. When I click send, I want to be able to see them come in the inbox, start the sending sequence as soon as I hit “send” button

These are my cron settings, and my email is set to send batches of 1 email as queue:

0,15,30,45 \* \* \* \* /usr/local/bin/php /home/vuxi5632/public\_html/brunovincent.net/mautic/bin/console mautic:segments:update \>/dev/null 2\>&1

5,20,35,50 \* \* \* \* /usr/local/bin/php /home/vuxi5632/public\_html/brunovincent.net/mautic/bin/console mautic:campaigns:update \>/dev/null 2\>&1

10,25,40,55 \* \* \* \* /usr/local/bin/php /home/vuxi5632/public\_html/brunovincent.net/mautic/bin/console mautic:campaigns:trigger \>/dev/null 2\>&1

1,3,7,11,12,17,59 \* \* \* \* /usr/local/bin/php /home/vuxi5632/public\_html/brunovincent.net/mautic/bin/console mautic:emails:send \>/dev/null 2\>&1

 ![2020-09-22 12_28_33-Window](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/130293e3e9fad3551d9c591017d9b4b694b0660b.png)

 ![2020-09-22 12_30_27-Window](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d63b7f24973a59661c065f36d303d463638df4ad.png)

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [September 22, 2020, 8:39am UTC](https://forum.mautic.org/t/having-trouble-setting-email-send-sequence/16224/2 "2020-09-22T08:39:07Z")

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I think I answered this on Facebook 🙂  
You said this is a segment email and you are using the queue.  
Can you plz let us know how you build the queue? In browser window? (Progress bar) or by timing (Publish at…)

Also: why not a campaign?

There is more here about crons and emails: [Matching SES send rate](https://forum.mautic.org/t/matching-ses-send-rate/6783)

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<div class="post-metadata">

**Author:** ![xuzo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuzo/32/3396_2.png) [@xuzo](https://forum.mautic.org/u/xuzo)\
**Post date:** [September 22, 2020, 9:46am UTC](https://forum.mautic.org/t/having-trouble-setting-email-send-sequence/16224/3 "2020-09-22T09:46:54Z")

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Hi Joey,

Is this better than facebook to ask questions? Not sure, I’m in Thailand and the west is sleeping…so I thought I would ask in both?

I’m sending emails by clicking on “emails” drop down and then send, it’s not a campaign, I haven’t tried that feature yet.

 ![2020-09-22 16_42_06-Window](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/92b2d46831d172dffb91d1342481cd5ebfa7ce1a.png)

 ![2020-09-22 16_42_23-Window](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d2faefbc2e1a32b9957dd96214a1775c3ccfe517.png)

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [September 22, 2020, 10:03am UTC](https://forum.mautic.org/t/having-trouble-setting-email-send-sequence/16224/4 "2020-09-22T10:03:26Z")

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Okay, so what happens here is:  
You are placing 3 emails in a queue. If you want to send just 1 of them with each cron, use this format:  
**mautic:emails:send --message-limit=1**

GL to you!

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<div class="post-metadata">

**Author:** ![xuzo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/xuzo/32/3396_2.png) [@xuzo](https://forum.mautic.org/u/xuzo)\
**Post date:** [September 22, 2020, 10:13am UTC](https://forum.mautic.org/t/having-trouble-setting-email-send-sequence/16224/5 "2020-09-22T10:13:22Z")

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Actually it’s kind of strange, it DOES work, but only in 2 cron settings:

\*/

Or

1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36,37,38,39,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59

And then I tried this:

1,2,4

and this:

1,2,4,59
