# Help Needed. Campaign Non-Action Decision Path Problem **URL:** \ **Category:** Product Support\ **Created:** [August 29, 2016, 7:55pm UTC](https://forum.mautic.org/t/help-needed-campaign-non-action-decision-path-problem/5107 "2016-08-29T19:55:17Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![GeneL](https://avatars.discourse-cdn.com/v4/letter/g/ebca7d/32.png) [@GeneL](https://forum.mautic.org/u/GeneL)\ **Post date:** [August 29, 2016, 7:55pm UTC](https://forum.mautic.org/t/help-needed-campaign-non-action-decision-path-problem/5107/1 "2016-08-29T19:55:17Z")
Does anyone know what would cause Mautic (hosted version) to run a contact down the non-action initiated decision path (red points) of a published campaign even though the contact has engaged positively with the campaign’s contact-initiated decision path (green points) relative to the opening of emails, visiting of web pages, and the successful submission of forms? I’ve checked and re-check my campaign workflow and I’m stumped. Has anyone else run into this? Any input would be greatly appreciated! ---
**Author:** ![GeneL](https://avatars.discourse-cdn.com/v4/letter/g/ebca7d/32.png) [@GeneL](https://forum.mautic.org/u/GeneL)\ **Post date:** [August 29, 2016, 7:55pm UTC](https://forum.mautic.org/t/help-needed-campaign-non-action-decision-path-problem/5107/2 "2016-08-29T19:55:17Z")
Does anyone know what would cause Mautic (hosted version) to run a contact down the non-action initiated decision path (red points) of a published campaign even though the contact has engaged positively with the campaign’s contact-initiated decision path (green points) relative to the opening of emails, visiting of web pages, and the successful submission of forms? I’ve checked and re-check my campaign workflow and I’m stumped. Has anyone else run into this? Any input would be greatly appreciated!