# HELP PLZ: Mautic configuration (maybe cronjob) !?

**URL:** <https://forum.mautic.org/t/help-plz-mautic-configuration-maybe-cronjob/17232>\
**Category:** Product Support\
**Tags:** community, mautic-3\
**Created:** [December 1, 2020, 10:07am UTC](https://forum.mautic.org/t/help-plz-mautic-configuration-maybe-cronjob/17232 "2020-12-01T10:07:50Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![zkichou](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/zkichou/32/646_2.png) [@zkichou](https://forum.mautic.org/u/zkichou)\
**Post date:** [December 1, 2020, 10:07am UTC](https://forum.mautic.org/t/help-plz-mautic-configuration-maybe-cronjob/17232/1 "2020-12-01T10:07:50Z")

</div>

Hello gays,

I hope you’re all doing well,

I followed all the steps to install mautic and everything is ok, everything works, but I have a problem with mautic, I explain:

when I send a test email via mautic to my private email address, the test is valid with success,

> **[sending-ok](https://ibb.co/tL82Bfd)**
>
> Image sending-ok hosted in ImgBB

but when I send an email from broadcast or auto compaign, the message doesn’t pass (it’s on pending).

here are 2 pictures to understand my concern

> **[failed](https://ibb.co/zG8vwkq)**
>
> Image failed hosted in ImgBB

> **[pending](https://ibb.co/RjxG1RG)**
>
> Image pending hosted in ImgBB

this is my home directory :

/var/www/html/mautic/app/cache

and here is my cronjobs

#Segments Every 2 Minutes  
\*/2 \* \* \* \* root /usr/bin/php /var/www/html/mautic/app/console mautic:segments:update

#Campaigns (Every 1 Minute)

- 
  - 
    - 
      - 
        - root /usr/bin/php /var/www/html/mautic/app/console mautic:campaigns:update

- 
  - 
    - 
      - 
        - root /usr/bin/php /var/www/html/mautic/app/console mautic:campaigns:trigger

- 
  - 
    - 
      - 
        - root /usr/bin/php /var/www/html/mautic/app/console mautic:messages:send

#Process Email Queue Every 5 Minutes  
\*/5 \* \* \* \* root /usr/bin/php /var/www/html/mautic/app/console mautic:emails:send

#Fetch and Process Monitored Email Every 10 Minutes  
\*/10 \* \* \* \* root /usr/bin/php /var/www/html/mautic/app/console mautic:email:fetch

thank you for your help

Zoheir