# Help using 'Mailer is owner'

**URL:** <https://forum.mautic.org/t/help-using-mailer-is-owner/4022>\
**Category:** Product Support\
**Created:** [May 28, 2016, 8:18pm UTC](https://forum.mautic.org/t/help-using-mailer-is-owner/4022 "2016-05-28T20:18:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![toongeneral](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@toongeneral](https://forum.mautic.org/u/toongeneral)\
**Post date:** [May 28, 2016, 8:18pm UTC](https://forum.mautic.org/t/help-using-mailer-is-owner/4022/1 "2016-05-28T20:18:31Z")

</div>

Hi,  
  
  
  
We’re running Mautic 1.3.1.  
  
  
  
I have enabled:  
  
/s/config/edit -\> Email Settings -\> Mailer is owner  
  
  
  
We’re using Sendgrid and everything else is working fine, mail wise.  
  
  
  
I edited the signature of my user in:  
  
/s/account -\> Signature  
  
  
  
I created a set of test emails with {signature}.  
  
  
  
I created a campaign for those emails.  
  
  
  
I created a test lead with me as the owner and put it through the campaign.  
  
  
  
Emails were sent to the lead, but the default sig was used from:  
  
/s/config/edit -\> Default signature  
  
“Best regards, |FROM\_NAME|”  
  
  
  
And |FROM\_NAME| used:  
  
/s/config/edit -\> Name to send mail as  
  
  
  
I notice that the docs say:  
  
“A none-tokenized mail transport such as Mandrill. This feature won’t work with emails sent via API.”  
  
[https://mautic.org/docs/en/emails/mailer\_is\_owner.html](https://mautic.org/docs/en/emails/mailer_is_owner.html)  
  
  
  
However my understanding is that the Sendgrid dropdown sets SMTP settings and we’re only providing username/pass, there are no API keys on our account.  
  
  
  
Asking here before raising a bug report.

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<div class="post-metadata">

**Author:** ![toongeneral](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@toongeneral](https://forum.mautic.org/u/toongeneral)\
**Post date:** [May 28, 2016, 8:18pm UTC](https://forum.mautic.org/t/help-using-mailer-is-owner/4022/2 "2016-05-28T20:18:31Z")

</div>

Hi,

We’re running Mautic 1.3.1.

I have enabled:  
/s/config/edit -\> Email Settings -\> Mailer is owner

We’re using Sendgrid and everything else is working fine, mail wise.

I edited the signature of my user in:  
/s/account -\> Signature

I created a set of test emails with {signature}.

I created a campaign for those emails.

I created a test lead with me as the owner and put it through the campaign.

Emails were sent to the lead, but the default sig was used from:  
/s/config/edit -\> Default signature  
“Best regards, |FROM\_NAME|”

And |FROM\_NAME| used:  
/s/config/edit -\> Name to send mail as

I notice that the docs say:  
“A none-tokenized mail transport such as Mandrill. This feature won’t work with emails sent via API.”  
[https://mautic.org/docs/en/emails/mailer\_is\_owner.html](https://mautic.org/docs/en/emails/mailer_is_owner.html)

However my understanding is that the Sendgrid dropdown sets SMTP settings and we’re only providing username/pass, there are no API keys on our account.

Asking here before raising a bug report.

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<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [May 30, 2016, 12:26pm UTC](https://forum.mautic.org/t/help-using-mailer-is-owner/4022/3 "2016-05-30T12:26:07Z")

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It seems to be a bug. It was reported 2 times here: [https://github.com/mautic/mautic/issues/1564](https://github.com/mautic/mautic/issues/1564)

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<div class="post-metadata">

**Author:** ![toongeneral](https://avatars.discourse-cdn.com/v4/letter/t/97f17d/32.png) [@toongeneral](https://forum.mautic.org/u/toongeneral)\
**Post date:** [June 6, 2016, 10:03pm UTC](https://forum.mautic.org/t/help-using-mailer-is-owner/4022/4 "2016-06-06T22:03:15Z")

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So it was, sorry, missed that one.