# How do i authorize with PIN in twitter?

**URL:** <https://forum.mautic.org/t/how-do-i-authorize-with-pin-in-twitter/23972>\
**Category:** Product Support\
**Created:** [May 3, 2022, 7:05pm UTC](https://forum.mautic.org/t/how-do-i-authorize-with-pin-in-twitter/23972 "2022-05-03T19:05:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![johnmeloche](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/johnmeloche/32/6553_2.png) [@johnmeloche](https://forum.mautic.org/u/johnmeloche)\
**Post date:** [May 3, 2022, 7:05pm UTC](https://forum.mautic.org/t/how-do-i-authorize-with-pin-in-twitter/23972/1 "2022-05-03T19:05:29Z")

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**Your software**  
My Mautic version is: Latest  
My PHP version is: 5.7  
My Database type and version is:

While authorizing the Twitter API app, I am getting one PIN to complete the authorization. I am not sure where to enter this pin to complete the Twitter API authorization.

Does anyone facing the same issue?

If anyone can help in this, it would be of great help.

Thank you in advance.

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**Author:** ![entrepositive](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/entrepositive/32/9645_2.png) [@entrepositive](https://forum.mautic.org/u/entrepositive)\
**Post date:** [May 3, 2022, 9:00pm UTC](https://forum.mautic.org/t/how-do-i-authorize-with-pin-in-twitter/23972/2 "2022-05-03T21:00:23Z")

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I may be answering the wrong question here…

We had to go through an application process with Twitter to get our app approved. That unlocked a large amount of features and access to Twitter’s API that are beyond “entry level” for developers.

I guess you’ve already been to [the developer’s dashboard](https://developer.twitter.com/en/portal/dashboard) in twitter and created your app?

EP

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [May 13, 2022, 5:23pm UTC](https://forum.mautic.org/t/how-do-i-authorize-with-pin-in-twitter/23972/3 "2022-05-13T17:23:51Z")

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A post was split to a new topic: [Not getting any results from social monitoring (twitter)](https://forum.mautic.org/t/not-getting-any-results-from-social-monitoring-twitter/24091)

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<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [May 13, 2022, 5:22pm UTC](https://forum.mautic.org/t/how-do-i-authorize-with-pin-in-twitter/23972/4 "2022-05-13T17:22:30Z")

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Please have a look at:

> <https://github.com/mautic/mautic/issues/9042#issuecomment-1032429092>
>
> \## Bug Description
> When testing a PR recently I found that I was unable to conn…ect up a Twitter account. I had to complete an authorisation process which provided a pin number, and there was nowhere in Mautic to add the pin number.
> 
> After a bit of searching I came across https://developer.twitter.com/en/docs/basics/authentication/oauth-1-0a/pin-based-oauth - maybe we need to update the plugin either to use a different auth type or to allow this field to be entered?
> 
> | Q | A
> | --- | ---
> | Mautic version | 3.0.2
> | PHP version | 7.3.2
> | Browser | Chrome
> 
> \### Steps to reproduce
> 1. Create a new app in Twitter developers portal
> 2. Try to set up the Twitter integration in Mautic
> 3. Go through the authorisation process and at the final step you're presented with the PIN number but there's nowhere to enter it
>  
> 
> \<bountysource-plugin\>
> 
> \---
> Want to back this issue? \*\*\[Post a bounty on it!\](https://www.bountysource.com/issues/92170327-unable-to-authenticate-the-twitter-plugin?utm\_campaign=plugin&utm\_content=tracker%2F5355074&utm\_medium=issues&utm\_source=github)\*\* We accept bounties via \[Bountysource\](https://www.bountysource.com/?utm\_campaign=plugin&utm\_content=tracker%2F5355074&utm\_medium=issues&utm\_source=github).
> \</bountysource-plugin\>

Nobody has managed to make an update to the documentation as yet - if you’d like to I’m happy to walk through how!
