# How do i filter "Do not contact" leads?

**URL:** <https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790>\
**Category:** Product Support\
**Created:** [August 8, 2016, 5:25am UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790 "2016-08-08T05:25:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [August 8, 2016, 5:25am UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790/1 "2016-08-08T05:25:28Z")

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Im curious… what do i enter in the search box for “do not contact” users.

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**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [August 8, 2016, 5:25am UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790/2 "2016-08-08T05:25:28Z")

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Im curious… what do i enter in the search box for “do not contact” users.

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**Author:** ![edwood](https://avatars.discourse-cdn.com/v4/letter/e/2acd7d/32.png) [@edwood](https://forum.mautic.org/u/edwood)\
**Post date:** [August 8, 2016, 12:07pm UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790/3 "2016-08-08T12:07:35Z")

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I’m interested by the answer. I’ve tried, I think isn’t possible.

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [August 8, 2016, 12:54pm UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790/4 "2016-08-08T12:54:19Z")

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You can create a segment list that look for Bounce Emails

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**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [August 29, 2016, 5:15am UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790/5 "2016-08-29T05:15:05Z")

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There is already a segment for bounce emails… but im interested in “do not contact” not bounce… i think they are different

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**Author:** ![mbrinson](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mbrinson/32/116_2.png) [@mbrinson](https://forum.mautic.org/u/mbrinson)\
**Post date:** [December 1, 2016, 9:35pm UTC](https://forum.mautic.org/t/how-do-i-filter-do-not-contact-leads/4790/6 "2016-12-01T21:35:44Z")

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You’re right, they are definitely different. I am using Amazon’s test emails as explained here:  
[http://docs.aws.amazon.com/ses/latest/DeveloperGuide/mailbox-simulator.html](http://docs.aws.amazon.com/ses/latest/DeveloperGuide/mailbox-simulator.html)

I’ve got a segment created with the bounce email filter. Bounced emails show up, but “Do not contact” emails do not show up. It doesn’t look like the Mautic team has created a filter for this value.

It looks like there is an issue open to address this: [https://github.com/mautic/mautic/issues/2763](https://github.com/mautic/mautic/issues/2763)