# How does Mautic flag Bounced Emails internally?
**URL:** https://forum.mautic.org/t/how-does-mautic-flag-bounced-emails-internally/9119
**Category:** Product Support
**Created:** [July 31, 2017, 5:41am UTC](https://forum.mautic.org/t/how-does-mautic-flag-bounced-emails-internally/9119 "2017-07-31T05:41:14Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@malcolm](https://forum.mautic.org/u/malcolm)
#### Post date: [July 31, 2017, 5:41am UTC](https://forum.mautic.org/t/how-does-mautic-flag-bounced-emails-internally/9119/1 "2017-07-31T05:41:14Z")
I’ve configured Bounce Management with SES and SNS apparently successfully, but I’m wanting to test it. However, It’s not clear to me how Mautic flags a Contact as having bounced.
If I create a new Segment, in the Filter Options there is a field called “Bounced - Email”. This field doesn’t appear in the Fields list under the Settings drawer on the right hand side, and looking in the database i don’t seem to have one in the Leads table. Needless to say, creating a segment filtered on this field results in no Contacts.
Are they just flagged as Do Not Contact? Something else? I’ve tried sending to a non-existent address, but I can’t see anything obvious changing on the contact, so hard to know if it is working or not.
Cheers
Malcolm
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### Author:  [@malcolm](https://forum.mautic.org/u/malcolm)
#### Post date: [July 31, 2017, 5:41am UTC](https://forum.mautic.org/t/how-does-mautic-flag-bounced-emails-internally/9119/2 "2017-07-31T05:41:14Z")
I’ve configured Bounce Management with SES and SNS apparently successfully, but I’m wanting to test it. However, It’s not clear to me how Mautic flags a Contact as having bounced.
If I create a new Segment, in the Filter Options there is a field called “Bounced - Email”. This field doesn’t appear in the Fields list under the Settings drawer on the right hand side, and looking in the database i don’t seem to have one in the Leads table. Needless to say, creating a segment filtered on this field results in no Contacts.
Are they just flagged as Do Not Contact? Something else? I’ve tried sending to a non-existent address, but I can’t see anything obvious changing on the contact, so hard to know if it is working or not.
Cheers
Malcolm