# How to adjust points while sending an email

**URL:** <https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8959>\
**Category:** General Discussion\
**Created:** [July 17, 2017, 6:49am UTC](https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8959 "2017-07-17T06:49:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ravi](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@ravi](https://forum.mautic.org/u/ravi)\
**Post date:** [July 17, 2017, 6:49am UTC](https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8959/1 "2017-07-17T06:49:44Z")

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I have added contact points when people read email, while building campaign. But I am getting 0 in points after reading email, although it should be changed in what point i have added. what to do?

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**Author:** ![ravi](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@ravi](https://forum.mautic.org/u/ravi)\
**Post date:** [July 17, 2017, 6:49am UTC](https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8959/2 "2017-07-17T06:49:44Z")

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I have added contact points when people read email, while building campaign. But I am getting 0 in points after reading email, although it should be changed in what point i have added. what to do?