# How to adjust points while sending an email

**URL:** <https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8967>\
**Category:** General Discussion\
**Created:** [July 17, 2017, 9:45am UTC](https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8967 "2017-07-17T09:45:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ravi](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@ravi](https://forum.mautic.org/u/ravi)\
**Post date:** [July 17, 2017, 9:45am UTC](https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8967/1 "2017-07-17T09:45:08Z")

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I have added contact points when people read email, while building campaign. But I am getting 0 in points after reading email, although it should be changed in what point i have added. what to do?  
  
is there a necessity to run a cron job?

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<div class="post-metadata">

**Author:** ![ravi](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@ravi](https://forum.mautic.org/u/ravi)\
**Post date:** [July 17, 2017, 9:45am UTC](https://forum.mautic.org/t/how-to-adjust-points-while-sending-an-email/8967/2 "2017-07-17T09:45:08Z")

</div>

I have added contact points when people read email, while building campaign. But I am getting 0 in points after reading email, although it should be changed in what point i have added. what to do?  
is there a necessity to run a cron job?