# How to configure lead-fields properly

**URL:** <https://forum.mautic.org/t/how-to-configure-lead-fields-properly/8334>\
**Category:** Product Support\
**Created:** [April 25, 2017, 11:37am UTC](https://forum.mautic.org/t/how-to-configure-lead-fields-properly/8334 "2017-04-25T11:37:20Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Kamelia\_B](https://avatars.discourse-cdn.com/v4/letter/k/f6c823/32.png) [@Kamelia\_B](https://forum.mautic.org/u/Kamelia_B)\
**Post date:** [April 25, 2017, 11:37am UTC](https://forum.mautic.org/t/how-to-configure-lead-fields-properly/8334/1 "2017-04-25T11:37:20Z")

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Hello,  
  
  
  
I am trying to create an email on-boarding sequence in Mautic. Here, I want to send personalised emails to my contacts. Like,  
  
  
  
“Hello _John_. Thank you for signing up.”  
  
  
  
I am trying to use {leadfield=firstname} for achieving this. But I have two questions here-

1. I’ve seen that, besides {leadfield=xxx}, there is another {contactfield=xxx}. What is the difference between these two?  
2. Also, how can I set a default name as fallback if one of my contact has not put in his name somehow?  
  
  
  
Please guide. Thanks  
  
  
  
  
  
Kamelia B

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<div class="post-metadata">

**Author:** ![Kamelia\_B](https://avatars.discourse-cdn.com/v4/letter/k/f6c823/32.png) [@Kamelia\_B](https://forum.mautic.org/u/Kamelia_B)\
**Post date:** [April 25, 2017, 11:37am UTC](https://forum.mautic.org/t/how-to-configure-lead-fields-properly/8334/2 "2017-04-25T11:37:20Z")

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Hello,

I am trying to create an email on-boarding sequence in Mautic. Here, I want to send personalised emails to my contacts. Like,

“Hello John. Thank you for signing up.”

I am trying to use {leadfield=firstname} for achieving this. But I have two questions here-

1. I’ve seen that, besides {leadfield=xxx}, there is another {contactfield=xxx}. What is the difference between these two?
2. Also, how can I set a default name as fallback if one of my contact has not put in his name somehow?

Please guide. Thanks

Kamelia B

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [April 25, 2017, 12:12pm UTC](https://forum.mautic.org/t/how-to-configure-lead-fields-properly/8334/3 "2017-04-25T12:12:47Z")

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the token was use in version 1.4 {leadfield=firstname} {contactfield=xxx} appear in v2.1 but is the same you can use both without problem.  
About the fallback i think you can use DWC in the email.

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<div class="post-metadata">

**Author:** ![Kamelia\_B](https://avatars.discourse-cdn.com/v4/letter/k/f6c823/32.png) [@Kamelia\_B](https://forum.mautic.org/u/Kamelia_B)\
**Post date:** [April 26, 2017, 4:04am UTC](https://forum.mautic.org/t/how-to-configure-lead-fields-properly/8334/4 "2017-04-26T04:04:51Z")

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Thanks @ninjoan and @MxyzptlkFishStix, for helping me out. It solved my issues.

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**Author:** ![mkaaaay](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mkaaaay/32/4707_2.png) [@mkaaaay](https://forum.mautic.org/u/mkaaaay)\
**Post date:** [June 24, 2021, 5:37am UTC](https://forum.mautic.org/t/how-to-configure-lead-fields-properly/8334/5 "2021-06-24T05:37:51Z")

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in 3.3.3, for my customfields only contactfield works.