# How to configure MaxMind GeoIP2 Precision on Mautic Cloud Free?

**URL:** https://forum.mautic.org/t/how-to-configure-maxmind-geoip2-precision-on-mautic-cloud-free/7488
**Category:** Product Support
**Created:** [February 12, 2017, 11:44am UTC](https://forum.mautic.org/t/how-to-configure-maxmind-geoip2-precision-on-mautic-cloud-free/7488 "2017-02-12T11:44:23Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![nicolab](https://avatars.discourse-cdn.com/v4/letter/n/b5e925/32.png) [@nicolab](https://forum.mautic.org/u/nicolab)
#### Post date: [February 12, 2017, 11:44am UTC](https://forum.mautic.org/t/how-to-configure-maxmind-geoip2-precision-on-mautic-cloud-free/7488/1 "2017-02-12T11:44:23Z")

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Hi,  
  
I have to configure MaxMind GeoIP2 Precision on Mautic Cloud Free.  
  
I tried to enter my credentials in the “IP lookup service authentication” field using the “UserID:LicenseKey” and the “LicenseKey” format but the service does not work ![:-(]( ":-(")  
  
Any ideas?  
  
Thanks for your help

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<div class="post-metadata">

### Author: ![nicolab](https://avatars.discourse-cdn.com/v4/letter/n/b5e925/32.png) [@nicolab](https://forum.mautic.org/u/nicolab)
#### Post date: [February 12, 2017, 11:44am UTC](https://forum.mautic.org/t/how-to-configure-maxmind-geoip2-precision-on-mautic-cloud-free/7488/2 "2017-02-12T11:44:23Z")

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Hi,  
I have to configure MaxMind GeoIP2 Precision on Mautic Cloud Free.  
I tried to enter my credentials in the “IP lookup service authentication” field using the “UserID:LicenseKey” and the “LicenseKey” format but the service does not work ☹  
Any ideas?  
Thanks for your help
