# How to configure reply emails on mautic

**URL:** <https://forum.mautic.org/t/how-to-configure-reply-emails-on-mautic/20679>\
**Category:** Mautic 3 - Install/Upgrade Support\
**Created:** [September 1, 2021, 6:41pm UTC](https://forum.mautic.org/t/how-to-configure-reply-emails-on-mautic/20679 "2021-09-01T18:41:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![obelix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/obelix/32/1047_2.png) [@obelix](https://forum.mautic.org/u/obelix)\
**Post date:** [September 1, 2021, 6:41pm UTC](https://forum.mautic.org/t/how-to-configure-reply-emails-on-mautic/20679/1 "2021-09-01T18:41:20Z")

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Hi, my clients cant respond my emails on mautic, how can i set up this? im using a smtp for email marketing

thanks

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [September 1, 2021, 7:43pm UTC](https://forum.mautic.org/t/how-to-configure-reply-emails-on-mautic/20679/2 "2021-09-01T19:43:52Z")

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![Screenshot (4)](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/3/37afb45adce51ccd26b3b197ffbd96c03a3871df.png)  
Enter credentials in the monitored inbox.

Use **mautic:emails:fetch** command

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<div class="post-metadata">

**Author:** ![obelix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/obelix/32/1047_2.png) [@obelix](https://forum.mautic.org/u/obelix)\
**Post date:** [September 1, 2021, 7:45pm UTC](https://forum.mautic.org/t/how-to-configure-reply-emails-on-mautic/20679/3 "2021-09-01T19:45:19Z")

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yes, i dont have IMAP in my smtp provider. im using mailrelay

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [September 1, 2021, 7:55pm UTC](https://forum.mautic.org/t/how-to-configure-reply-emails-on-mautic/20679/4 "2021-09-01T19:55:48Z")

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![Screenshot (5)](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/7/77d10d2eb6dffc45ad73b11358bf8d529281d688.png)  
Enter an email you have imap access to in the reply-to box on the email