# How to create this campaign scenario?
**URL:** https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716
**Category:** Product Support
**Created:** [January 9, 2021, 11:22am UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716 "2021-01-09T11:22:38Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@moe1980](https://forum.mautic.org/u/moe1980)
#### Post date: [January 9, 2021, 11:22am UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/1 "2021-01-09T11:22:38Z")
Dear members
How to create the following scenario if possible?
1- The campaign is triggering when a new contact is imported to segment X
2- He receives an email immediately, if opened add points, if not opened wait 3 days and send a new email
Thanks all for the help
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [January 11, 2021, 7:53am UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/2 "2021-01-11T07:53:23Z")
Hi!
Create a new campaign, where the source is the **segment** :
Choose an action called **Send email**.
Choose to send right away, and select the email you need:
Click: +ADD!
Now we will make a decision to see if the person opened the email:
Choose opens the email:
You can name this decision if you want. But you can also leave it as it is.
Click +ADD.
Now your path has a YES and NO leg.
Choose the NO and add sending email.
Now you can select how long the decision will be waiting by defining when to send the email:
Click +ADD!
Now click on the YES leg and add Adjust Contact’s points:
Now define how many points you want to add (or substract):
Good job, your final campaign looks like this:
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### Author:  [@mackyk13](https://forum.mautic.org/u/mackyk13)
#### Post date: [January 15, 2021, 10:35am UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/3 "2021-01-15T10:35:51Z")
Hi Joey
Wow nice explanation.
Please assist with a step by step guide of how to create a campaign from scratch, using contacts on segment (10 000 contacts as an example).
The newsletter is created from a blank template.
I am new here and trying to get a campaign going to list.
Sending emails already configured on Mautic by my server host.
I look forward to your response.
Thank you.
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [January 15, 2021, 10:38am UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/4 "2021-01-15T10:38:21Z")
Hi,
A campaign from scratch? What do you want to achieve? Send emails?
What is your goal?
Btw: what do you mean by emails are configured by server host? Will they use their own IP range?
Thx,
Joey
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### Author:  [@mackyk13](https://forum.mautic.org/u/mackyk13)
#### Post date: [January 15, 2021, 11:17am UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/5 "2021-01-15T11:17:35Z")
Thank you for your reply,
My aim is to send emails to a list of opt in clients that i have already added on contacts in mautic. We are sending newsletters being invitations to attend conferences that we organise.
Lastly (configured by server host) i meant to say that my details on email settings have already been set up on mautic.
your assistance is greatly appreciated.
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [January 16, 2021, 7:07am UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/6 "2021-01-16T07:07:34Z")
Hi,
Okay, I’m a bit confused. This is exactly I showed you in the step by step tutorial above.
Let me know if I misunderstood something.
Joey
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### Author:  [@arnold2606](https://forum.mautic.org/u/arnold2606)
#### Post date: [January 17, 2021, 12:12pm UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/7 "2021-01-17T12:12:43Z")
Hi Joey
I’m more or less in the same situation.
My scenario is as follows:
1. Send an e-mail immediately.
2. If a contact opens, then add the tag: read
3. Wait for 10 days.
4. Resend e-mail to those who do not have the tag: read
5. If a contact opens, then add the tag: read
6. Wait for 20 days.
7. Resend e-mail to those who do not have the tag: read.
8. Automation ends
I seem to get stuck on step 3, since there is no option to check if the contact has read as a tag and then not to send the e-mail.
Also, is there a material difference between WAIT FOR 3 DAYS and WITHIN 3 DAYS?
Cheers
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### Author:  [@perla29](https://forum.mautic.org/u/perla29)
#### Post date: [January 20, 2021, 5:23pm UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/8 "2021-01-20T17:23:31Z")
Hi Joey, I have an issue with a campaign I set up a similarly and hope that you can help me figure out whats going on.
I trigger my campaign with a segment, send the first mail and then I used a decision to check if they open the mail or not.
On the positive leg I add some points with a waiting period of 1 day and then an action to send mail 2.
This mail should wait 5 days and should be sent only on weekdays and at a certain range of hours, but the mails are being sent on the very next day.
On the negative leg I just jump to the next event (with a waiting period of 1 day) which is sending mail 2.
So in total each mail should be going out every 6 to 8 days depending if its a weekday but right now they are being send daily.
On another note, I put my email as a test and I only received the first mail. All of the others, even though Mautic says they were sent, are not on any inbox tray.
Any idea helps! thanks (:
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [January 20, 2021, 8:13pm UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/9 "2021-01-20T20:13:36Z")
Hello @perla29 !
I noticed on 2.16.3 similar behaviour as well. After changing email sending timing to an hour restriction the value was not saved. Can you delete this step, re-add it and try again plz.
Other than that - I need to see the campaign, so reach out to me in a PM if it doesn’t work out.
Joey
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### Author:  [@mackyk13](https://forum.mautic.org/u/mackyk13)
#### Post date: [January 21, 2021, 9:30pm UTC](https://forum.mautic.org/t/how-to-create-this-campaign-scenario/17716/10 "2021-01-21T21:30:13Z")
I finally have got the hang of it, its indeed exactly as you showed, am getting some were now. Thanks Once again