# How to find a contact based on unsubscribe link

**URL:** <https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139>\
**Category:** Product Support\
**Created:** [August 31, 2023, 2:07pm UTC](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139 "2023-08-31T14:07:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CarlJohan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carljohan/32/7016_2.png) [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\
**Post date:** [August 31, 2023, 2:07pm UTC](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139/1 "2023-08-31T14:07:40Z")

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Sometimes emails gets sent around an organisation, then I get a reply, but I cant identify the original email.

But I can often see the unsubscribe link.

The unsubscribe link has an identifier in it, how do you tie that to a particular contact?

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**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [August 31, 2023, 2:46pm UTC](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139/2 "2023-08-31T14:46:31Z")

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If you don’t need it too often, you could search for the unsubscribe ID in the Mautic mySQL database?

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**Author:** ![CarlJohan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carljohan/32/7016_2.png) [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\
**Post date:** [August 31, 2023, 2:49pm UTC](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139/3 "2023-08-31T14:49:23Z")

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That’s on the email level or contact level?

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**Author:** ![CarlJohan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/carljohan/32/7016_2.png) [@CarlJohan](https://forum.mautic.org/u/CarlJohan)\
**Post date:** [August 31, 2023, 2:52pm UTC](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139/4 "2023-08-31T14:52:11Z")

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Found it, its the tracking hash in the email copies. Thanks!

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\
**Post date:** [September 2, 2023, 2:52am UTC](https://forum.mautic.org/t/how-to-find-a-contact-based-on-unsubscribe-link/29139/5 "2023-09-02T02:52:29Z")

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