# How to force email out from mautic spool folder

**URL:** https://forum.mautic.org/t/how-to-force-email-out-from-mautic-spool-folder/4972
**Category:** Product Support
**Created:** [August 19, 2016, 8:14am UTC](https://forum.mautic.org/t/how-to-force-email-out-from-mautic-spool-folder/4972 "2016-08-19T08:14:45Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![noreply](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@noreply](https://forum.mautic.org/u/noreply)
#### Post date: [August 19, 2016, 8:14am UTC](https://forum.mautic.org/t/how-to-force-email-out-from-mautic-spool-folder/4972/1 "2016-08-19T08:14:45Z")

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I have got approx. 50k emails stuck in app/spool folder. I had try to run the mail process script /app/console mautic:email:process --env=prod manually or by cron job but nothing happened, the spool is still not moving.  
  
  
  
How can I force the queue out?

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### Author: ![noreply](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@noreply](https://forum.mautic.org/u/noreply)
#### Post date: [August 19, 2016, 8:14am UTC](https://forum.mautic.org/t/how-to-force-email-out-from-mautic-spool-folder/4972/2 "2016-08-19T08:14:45Z")

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I have got approx. 50k emails stuck in app/spool folder. I had try to run the mail process script /app/console mautic:email:process --env=prod manually or by cron job but nothing happened, the spool is still not moving.

How can I force the queue out?

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<div class="post-metadata">

### Author: ![adam.kain](https://avatars.discourse-cdn.com/v4/letter/a/6bbea6/32.png) [@adam.kain](https://forum.mautic.org/u/adam.kain)
#### Post date: [August 19, 2016, 5:35pm UTC](https://forum.mautic.org/t/how-to-force-email-out-from-mautic-spool-folder/4972/3 "2016-08-19T17:35:28Z")

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try with /app/console mautic:emails:send
