# How to force IP Geo Lookup?

**URL:** <https://forum.mautic.org/t/how-to-force-ip-geo-lookup/10769>\
**Category:** Product Support\
**Created:** [October 27, 2018, 2:55pm UTC](https://forum.mautic.org/t/how-to-force-ip-geo-lookup/10769 "2018-10-27T14:55:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cStuartHardwick](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cstuarthardwick/32/5695_2.png) [@cStuartHardwick](https://forum.mautic.org/u/cStuartHardwick)\
**Post date:** [October 27, 2018, 2:55pm UTC](https://forum.mautic.org/t/how-to-force-ip-geo-lookup/10769/1 "2018-10-27T14:55:23Z")

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The vast majority of my contacts (known and anon) have no value for country or city. I know how to manually update the geo ip lookup database, and have always done so periodically, but it seems like the lookups rarely actually happen.

Surely there must be a way to force the lookup to occur to bring these entries current, yes?

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [October 17, 2019, 4:33pm UTC](https://forum.mautic.org/t/how-to-force-ip-geo-lookup/10769/2 "2019-10-17T16:33:16Z")

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