# How to get a segment to show in thrive form **URL:** \ **Category:** General Discussion\ **Created:** [February 26, 2018, 6:51pm UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289 "2018-02-26T18:51:27Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [February 26, 2018, 6:51pm UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/1 "2018-02-26T18:51:27Z")
I set up a segment (mailing list) for on my form, to use on my wordpress website when making a form. I click on the “select a mailing list” and there is nothing there to click on. I am not sure how to fix this. I have tried several times, Thanks in advance for your help. John ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [February 27, 2018, 11:02am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/2 "2018-02-27T11:02:57Z")
@John Harder are you using any plugin for this? What mautic version you are talking about ? ---
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [February 28, 2018, 10:33am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/3 "2018-02-28T10:33:45Z")
Thanks bizcrony for answering, I am still having issues The mautic version I have is v2.12.1 I have installed a “contacts in mautic” plug in and “WP Mautic Form Integrator” ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [February 28, 2018, 10:36am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/4 "2018-02-28T10:36:36Z")
@John Harder What about the cron jobs ? ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [February 28, 2018, 10:55am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/5 "2018-02-28T10:55:47Z")
@jharder you setup the API Key for the Thrive plugins to connect with Mautic? without that you will not see anything. ---
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [February 28, 2018, 12:45pm UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/6 "2018-02-28T12:45:49Z")
My cron jobs are done and the API key I am not sure. How would I do that? ---
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [February 28, 2018, 1:24pm UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/7 "2018-02-28T13:24:48Z")
Connect with service 1. API CONNECTION **2. SET CONNECTION DETAILS** 2. SET FORM FIELDS 3. POST OPT-IN ACTION **Set Connection Details › Mautic Choose your mailing list** This is what comes up in the box when I connect with service. Choose your mailing list - shows “NO” list. I have 1 list and it doesn’t show. This is my problem Thanks all ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [March 1, 2018, 12:28pm UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/8 "2018-03-01T12:28:11Z")
try to follow this steps [https://www.youtube.com/watch?time\_continue=1&v=ZEsoyLV39KI](https://www.youtube.com/watch?time_continue=1&v=ZEsoyLV39KI) ---
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [March 1, 2018, 12:43pm UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/9 "2018-03-01T12:43:47Z")
That didn’t really help my situation. My mailing lists are not showing up once I have clicked on Mautic api to connect it. ---
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [March 2, 2018, 10:50am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/10 "2018-03-02T10:50:27Z")
Thank you for your help Joan. My connection is now working. I have another issue though. I noticed that when I sign up to the form, it doesn’t send me my first email I have set up. I just tried manually to send an email to a contact and that isn’t working either: Failed to send to [ebizmh@gmail.com](mailto:ebizmh@gmail.com): { “errors”: [{ “message”: “Invalid domain”, “description”: "Unconfigured Sending Domain ", “code”: “7001” }] } Is there something incorrect in my settings? Need help with my sending emails. ---
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [March 3, 2018, 9:28am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/11 "2018-03-03T09:28:40Z")
This is the message I got when trying to send an email to a members email: Failed to send to [email address]: { “errors”: [{ “message”: “Invalid domain”, “description”: “Unconfigured Sending Domain “, “code”: “7001” }] } I am noticing that the emails are not being sent out through my site: [email.dixieclix.com](http://email.dixieclix.com) ---
**Author:** ![saschaba](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/saschaba/32/295_2.png) [@saschaba](https://forum.mautic.org/u/saschaba)\ **Post date:** [March 23, 2018, 7:56am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/12 "2018-03-23T07:56:30Z")
Hi, I have the same problem. I don’t see the segments I have in mautic. How did you solve the problem? Thanks ---
**Author:** ![jharder](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jharder/32/272_2.png) [@jharder](https://forum.mautic.org/u/jharder)\ **Post date:** [March 23, 2018, 8:36am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/13 "2018-03-23T08:36:19Z")
I contacted Thrive Leads and they went into my account and fixed that problem for me. ---
**Author:** ![saschaba](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/saschaba/32/295_2.png) [@saschaba](https://forum.mautic.org/u/saschaba)\ **Post date:** [March 23, 2018, 3:01pm UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/14 "2018-03-23T15:01:38Z")
🙂 Thanks, that solved the problem and of course, I will tatoo me rule #1. 😉 ---
**Author:** ![garrydavidson](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/garrydavidson/32/299_2.png) [@garrydavidson](https://forum.mautic.org/u/garrydavidson)\ **Post date:** [June 19, 2018, 8:11am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/15 "2018-06-19T08:11:55Z")
Ah yes, clearing the Mautic cache worked for me too. ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [June 19, 2018, 8:45am UTC](https://forum.mautic.org/t/how-to-get-a-segment-to-show-in-thrive-form/10289/16 "2018-06-19T08:45:06Z")
Thanks for sharing