# How to get Mautic bounce report With Alibaba DirectMail

**URL:** <https://forum.mautic.org/t/how-to-get-mautic-bounce-report-with-alibaba-directmail/23099>\
**Category:** General Discussion\
**Tags:** discussion\
**Created:** [March 17, 2022, 1:55pm UTC](https://forum.mautic.org/t/how-to-get-mautic-bounce-report-with-alibaba-directmail/23099 "2022-03-17T13:55:29Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![kanglalaw](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/kanglalaw/32/7096_2.png) [@kanglalaw](https://forum.mautic.org/u/kanglalaw)\
**Post date:** [March 17, 2022, 1:55pm UTC](https://forum.mautic.org/t/how-to-get-mautic-bounce-report-with-alibaba-directmail/23099/1 "2022-03-17T13:55:29Z")

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Hi, I’m new to Mautic.

I am using SMTP Method on Mautic connected to Alibaba DirectMail. In bounce management I have tried that DirectMail has no inbox feature (outgoing only) so I don’t get any bounced email reports. But DirectMail provides API and Webhook features for alerts to certain contacts when there is an email, this feature can be accessed from Alibaba’s CloudMonitor.

Is there any user also using Alibaba DirectMail, could there be any solution in this? For the answer I thank you