# How to install Acquia's Custom Objects plugin?

**URL:** https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204
**Category:** 3rd Party Addons
**Created:** [May 24, 2022, 2:00pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204 "2022-05-24T14:00:10Z")
**Posts on this page:** 20
**Page:** 2

<div class="post-metadata">

### Author: ![koen12344](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/koen12344/32/7683_2.png) [@koen12344](https://forum.mautic.org/u/koen12344)
#### Post date: [June 1, 2022, 11:53am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/21 "2022-06-01T11:53:25Z")

</div>

I’m also having trouble with it on Mautic 4.3.1.

I copied the plugin in the plugins folder and renamed the directory to CustomObjectsBundle. Before deleting the cache Mautic would not detect it. After deleting the cache it would give the mautic.leads sql error mentioned above.

I then tried upgrading the install to a Composer based install (Mautic was installed using the Bitnami Mautic package on Google Compute Engine).

Then it would throw the “site is currently offline” error when trying to install the plugin through the marketplace like @mikew was having, apparently due to a lack of memory. Increasing the PHP memory made no difference (it would just consume it all).

Then I deleted all contacts (~9k) and companies (~12k). The plugin would now install “successfully” but is nowhere to be found, even after running the plugin commands (mautic:plugin:install/reload etc) and flushing the cache.

```auto
[2022-06-01 11:28:20] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":6200}
[2022-06-01 11:28:54] mautic.ERROR: PHP Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) - in file /opt/bitnami/mautic/vendor/twig/twig/src/Node/Expression/ConstantExpression.php - at line 21 [] {"hostname":"mautic-1-vm","pid":6200}
[2022-06-01 11:28:54] mautic.ERROR: Symfony\Component\Debug\Exception\OutOfMemoryException: Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) - in file /opt/bitnami/mautic/vendor/twig/twig/src/Node/Expression/ConstantExpression.php - at line 21 [] {"hostname":"mautic-1-vm","pid":6200}
[2022-06-01 11:30:42] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":6221}
[2022-06-01 11:31:06] mautic.ERROR: PHP Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 294912 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/Translator.php - at line 404 [] {"hostname":"mautic-1-vm","pid":6221}
[2022-06-01 11:31:06] mautic.ERROR: Symfony\Component\Debug\Exception\OutOfMemoryException: Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 294912 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/Translator.php - at line 404 [] {"hostname":"mautic-1-vm","pid":6221}
[2022-06-01 11:48:34] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":6782}
[2022-06-01 11:48:57] mautic.ERROR: PHP Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 495616 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/Translator.php - at line 366 [] {"hostname":"mautic-1-vm","pid":6782}
[2022-06-01 11:48:57] mautic.ERROR: Symfony\Component\Debug\Exception\OutOfMemoryException: Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 495616 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/Translator.php - at line 366 [] {"hostname":"mautic-1-vm","pid":6782}
[2022-06-01 11:58:45] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist" at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 0): An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]:\n\nSQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:61, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"mautic-1-vm","pid":6918}
[2022-06-01 10:00:01] mautic.NOTICE: Doctrine\DBAL\Exception\TableNotFoundException: An exception occurred while executing 'SELECT f.id, f.label, f.type, o.id as custom_object_id FROM custom_object o LEFT JOIN custom_field f ON f.custom_object_id = o.id': SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist (uncaught exception) at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 while running console command `mautic:segments:update` [] {"hostname":"mautic-1-vm","pid":6967}
[2022-06-01 10:00:01] mautic.WARNING: Command `mautic:segments:update` exited with status code 1 [] {"hostname":"mautic-1-vm","pid":6967}
[2022-06-01 12:00:24] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist" at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 0): An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]:\n\nSQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:61, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"mautic-1-vm","pid":6957}
[2022-06-01 12:00:30] mautic.ERROR: Doctrine\DBAL\Exception\TableNotFoundException: An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist - in file /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php - at line 61 [] {"hostname":"mautic-1-vm","pid":6956}
[2022-06-01 12:00:30] mautic.ERROR: Doctrine\DBAL\Exception\TableNotFoundException: An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist - in file /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php - at line 61 [] {"hostname":"mautic-1-vm","pid":6956}
[2022-06-01 12:00:35] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist" at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 0): An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]:\n\nSQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:61, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"mautic-1-vm","pid":6930}
[2022-06-01 12:02:04] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist" at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 0): An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]:\n\nSQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:61, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'bitnami_mautic.custom_object' doesn't exist at /opt/bitnami/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"mautic-1-vm","pid":6959}
[2022-06-01 12:59:24] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":7516}
[2022-06-01 12:59:55] mautic.ERROR: PHP Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/MessageCatalogue.php - at line 173 [] {"hostname":"mautic-1-vm","pid":7516}
[2022-06-01 12:59:55] mautic.ERROR: Symfony\Component\Debug\Exception\OutOfMemoryException: Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 327680 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/MessageCatalogue.php - at line 173 [] {"hostname":"mautic-1-vm","pid":7516}
[2022-06-01 13:02:02] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":7548}
[2022-06-01 13:02:20] mautic.ERROR: PHP Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 294912 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/Translator.php - at line 404 [] {"hostname":"mautic-1-vm","pid":7548}
[2022-06-01 13:02:20] mautic.ERROR: Symfony\Component\Debug\Exception\OutOfMemoryException: Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 294912 bytes) - in file /opt/bitnami/mautic/vendor/symfony/translation/Translator.php - at line 404 [] {"hostname":"mautic-1-vm","pid":7548}
[2022-06-01 13:11:38] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":651}
[2022-06-01 13:12:29] mautic.WARNING: PHP Warning - require(/opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/getSwiftmailer_EmailSender_ListenerService.php): failed to open stream: No such file or directory - in file /opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/appAppKernelProdContainer.php - at line 2333 {"file":"getSwiftmailer_EmailSender_ListenerService.php","lazyLoad":true} {"hostname":"mautic-1-vm","pid":651}
[2022-06-01 13:12:29] mautic.ERROR: PHP Notice: require(): Failed opening required '/opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/getSwiftmailer_EmailSender_ListenerService.php' (include_path='.:/opt/bitnami/php/lib/php') - in file /opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/appAppKernelProdContainer.php - at line 2333 [] {"hostname":"mautic-1-vm","pid":651}
[2022-06-01 13:12:29] mautic.WARNING: PHP Warning - Cannot modify header information - headers already sent by (output started at /opt/bitnami/mautic/vendor/symfony/http-foundation/Response.php:384) - in file /opt/bitnami/mautic/docroot/app/bundles/CoreBundle/ErrorHandler/ErrorHandler.php - at line 497 {"error":{"inline":null,"type":64,"message":"The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.","logMessage":null,"line":2333,"file":"/opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/appAppKernelProdContainer.php","trace":[{"namespace":"","short_class":"","class":"","type":"","function":"","file":"/opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/appAppKernelProdContainer.php","line":2333,"args":[]}],"context":[],"showExceptionMessage":false,"previous":null},"inline":false,"inTemplate":false,"isAjax":true,"dataArray":{"errors":[{"message":"The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.","code":500,"type":null}]}} {"hostname":"mautic-1-vm","pid":651}
[2022-06-01 13:12:29] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Notice: require(): Failed opening required '/opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/getSwiftmailer_EmailSender_ListenerService.php' (include_path='.:/opt/bitnami/php/lib/php') - in file /opt/bitnami/mautic/var/cache/pro_/ContainerDkL59lj/appAppKernelProdContainer.php - at line 2333 [] {"hostname":"mautic-1-vm","pid":651}
[2022-06-01 13:13:46] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":650}
[2022-06-01 13:14:24] mautic.WARNING: PHP Warning - require(/opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/getSwiftmailer_EmailSender_ListenerService.php): failed to open stream: No such file or directory - in file /opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/appAppKernelProdContainer.php - at line 2333 {"file":"getSwiftmailer_EmailSender_ListenerService.php","lazyLoad":true} {"hostname":"mautic-1-vm","pid":650}
[2022-06-01 13:14:24] mautic.ERROR: PHP Notice: require(): Failed opening required '/opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/getSwiftmailer_EmailSender_ListenerService.php' (include_path='.:/opt/bitnami/php/lib/php') - in file /opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/appAppKernelProdContainer.php - at line 2333 [] {"hostname":"mautic-1-vm","pid":650}
[2022-06-01 13:14:24] mautic.WARNING: PHP Warning - Cannot modify header information - headers already sent by (output started at /opt/bitnami/mautic/vendor/symfony/http-foundation/Response.php:384) - in file /opt/bitnami/mautic/docroot/app/bundles/CoreBundle/ErrorHandler/ErrorHandler.php - at line 497 {"error":{"inline":null,"type":64,"message":"The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.","logMessage":null,"line":2333,"file":"/opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/appAppKernelProdContainer.php","trace":[{"namespace":"","short_class":"","class":"","type":"","function":"","file":"/opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/appAppKernelProdContainer.php","line":2333,"args":[]}],"context":[],"showExceptionMessage":false,"previous":null},"inline":false,"inTemplate":false,"isAjax":true,"dataArray":{"errors":[{"message":"The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.","code":500,"type":null}]}} {"hostname":"mautic-1-vm","pid":650}
[2022-06-01 13:14:24] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Notice: require(): Failed opening required '/opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/getSwiftmailer_EmailSender_ListenerService.php' (include_path='.:/opt/bitnami/php/lib/php') - in file /opt/bitnami/mautic/var/cache/pro_/ContainerP75XwT0/appAppKernelProdContainer.php - at line 2333 [] {"hostname":"mautic-1-vm","pid":650}
[2022-06-01 13:21:06] mautic.ERROR: Installation of plugin through Composer has failed: [] {"hostname":"mautic-1-vm","pid":1387}
[2022-06-01 13:21:43] mautic.WARNING: PHP Warning - require(/opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/getSwiftmailer_EmailSender_ListenerService.php): failed to open stream: No such file or directory - in file /opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/appAppKernelProdContainer.php - at line 2333 {"file":"getSwiftmailer_EmailSender_ListenerService.php","lazyLoad":true} {"hostname":"mautic-1-vm","pid":1387}
[2022-06-01 13:21:44] mautic.ERROR: PHP Notice: require(): Failed opening required '/opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/getSwiftmailer_EmailSender_ListenerService.php' (include_path='.:/opt/bitnami/php/lib/php') - in file /opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/appAppKernelProdContainer.php - at line 2333 [] {"hostname":"mautic-1-vm","pid":1387}
[2022-06-01 13:21:44] mautic.WARNING: PHP Warning - Cannot modify header information - headers already sent by (output started at /opt/bitnami/mautic/vendor/symfony/http-foundation/Response.php:384) - in file /opt/bitnami/mautic/docroot/app/bundles/CoreBundle/ErrorHandler/ErrorHandler.php - at line 497 {"error":{"inline":null,"type":64,"message":"The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.","logMessage":null,"line":2333,"file":"/opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/appAppKernelProdContainer.php","trace":[{"namespace":"","short_class":"","class":"","type":"","function":"","file":"/opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/appAppKernelProdContainer.php","line":2333,"args":[]}],"context":[],"showExceptionMessage":false,"previous":null},"inline":false,"inTemplate":false,"isAjax":true,"dataArray":{"errors":[{"message":"The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator. System administrators, check server logs for errors.","code":500,"type":null}]}} {"hostname":"mautic-1-vm","pid":1387}
[2022-06-01 13:21:44] mautic.ERROR: Symfony\Component\Debug\Exception\FatalErrorException: Notice: require(): Failed opening required '/opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/getSwiftmailer_EmailSender_ListenerService.php' (include_path='.:/opt/bitnami/php/lib/php') - in file /opt/bitnami/mautic/var/cache/pro_/ContainerXB2XxkK/appAppKernelProdContainer.php - at line 2333 [] {"hostname":"mautic-1-vm","pid":1387}

```

I’ll try on a fresh install, but by now my days are starting to look like 90% debugging various Mautic issues and 10% actual work

edit: I noticed its looking for some file in the cache/pro\_ folder instead of the cache/prod folder? The file exists in the latter, the cache/pro\_ folder doesn’t exist at all.

---

<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [June 1, 2022, 12:57pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/22 "2022-06-01T12:57:14Z")

</div>

fixed by [Fixing DoctrineEventSubscriber for plugin installations by escopecz · Pull Request #11206 · mautic/mautic · GitHub](https://github.com/mautic/mautic/pull/11206)

---

<div class="post-metadata">

### Author: ![jlbs](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@jlbs](https://forum.mautic.org/u/jlbs)
#### Post date: [June 1, 2022, 2:25pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/23 "2022-06-01T14:25:10Z")

</div>

Wonderful, thank you!

So it looks like the fix might be rolled out in 4.3.2.

---

<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [June 1, 2022, 3:32pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/24 "2022-06-01T15:32:56Z")

</div>

I’m not sure how, but it works fine for me without the fix…

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6531a90877d569a9eb20d059fdc33e5a733328ac.png)

I did simple download and zip type of install.

---

<div class="post-metadata">

### Author: ![gary.harrison](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gary.harrison/32/2864_2.png) [@gary.harrison](https://forum.mautic.org/u/gary.harrison)
#### Post date: [June 1, 2022, 3:57pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/25 "2022-06-01T15:57:07Z")

</div>

hi - this works for us!!! Thank you!!!

---

<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [June 2, 2022, 9:00am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/26 "2022-06-02T09:00:19Z")

</div>

@joeyk I thought I also couldn’t reproduce it but it was only because I installed the plugin before the regression bug was merged in 4.3.0. If you had the DB schema installed before then you wouldn’t get the error.

@gary.harrison can you please comment on [Fixing DoctrineEventSubscriber for plugin installations by escopecz · Pull Request #11206 · mautic/mautic · GitHub](https://github.com/mautic/mautic/pull/11206) that it works for you? It needs just one more approval to get it merged.

---

<div class="post-metadata">

### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [June 2, 2022, 11:17am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/27 "2022-06-02T11:17:58Z")

</div>

@joeyk the king - waiting for your tutorial 🙂 Did you do this on an install with composer

---

<div class="post-metadata">

### Author: ![chechani](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chechani/32/7680_2.png) [@chechani](https://forum.mautic.org/u/chechani)
#### Post date: [June 2, 2022, 3:10pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/28 "2022-06-02T15:10:38Z")

</div>

Great and curious to know as I also downloaded, unzip, change file permission etc but on click of install/update- no new plugin installed message. I have never seen such a scenario with Mautic

---

<div class="post-metadata">

### Author: ![gary.harrison](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gary.harrison/32/2864_2.png) [@gary.harrison](https://forum.mautic.org/u/gary.harrison)
#### Post date: [June 2, 2022, 3:11pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/29 "2022-06-02T15:11:21Z")

</div>

Yes - works well! Spent the day playing with Custom Objects. 🙂

---

<div class="post-metadata">

### Author: ![chechani](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chechani/32/7680_2.png) [@chechani](https://forum.mautic.org/u/chechani)
#### Post date: [June 4, 2022, 3:55pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/30 "2022-06-04T15:55:10Z")

</div>

Any hint/guidance to setup this plugin please

---

<div class="post-metadata">

### Author: ![gary.harrison](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gary.harrison/32/2864_2.png) [@gary.harrison](https://forum.mautic.org/u/gary.harrison)
#### Post date: [June 5, 2022, 12:59am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/31 "2022-06-05T00:59:38Z")

</div>

Hi - this is what we did…

1. download the mc-cs-plugin-custom-objects-staging.zip file from github (link is around here somewhere)
2. upload mc-cs-plugin-custom-objects-staging.zip to your plugin directory
3. unzip the mc-cs-plugin-custom-objects-staging.zip file
4. rename the mc-cs-plugin-custom-objects-staging to CustomObjectsBundle
5. Run the comand to install the plugin. There are several examples here, this is what we used - php bin/console mautic:plugins:install
6. clear the cache. There are several examples here, this is what we used - php bin/console cache:clear
7. login to mautic, then go to the configuration on the right - Custom Objects is a new option

---

<div class="post-metadata">

### Author: ![chechani](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chechani/32/7680_2.png) [@chechani](https://forum.mautic.org/u/chechani)
#### Post date: [June 5, 2022, 2:02am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/32 "2022-06-05T02:02:32Z")

</div>

Thanks for listing the steps, I also did all the same but with no success. Let me try again!

---

<div class="post-metadata">

### Author: ![chechani](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chechani/32/7680_2.png) [@chechani](https://forum.mautic.org/u/chechani)
#### Post date: [June 5, 2022, 2:40am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/33 "2022-06-05T02:40:10Z")

</div>

There is no table with name ‘mautic.leads’ in the schema.though it shows Great! You are running the current version of Mautic, any hint how to fix ?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/574a8f609b0cce0c9c18efa3d6d210536d2511f3.png)

---

<div class="post-metadata">

### Author: ![chechani](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/chechani/32/7680_2.png) [@chechani](https://forum.mautic.org/u/chechani)
#### Post date: [June 5, 2022, 4:20am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/34 "2022-06-05T04:20:02Z")

</div>

Thanks, this command helped me before reloading plugins

php bin/console doctrine:schema:update --force

---

<div class="post-metadata">

### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [June 6, 2022, 12:26pm UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/35 "2022-06-06T12:26:04Z")

</div>

For others, running this command:

```auto
php bin/console doctrine:schema:update --force

```

is risky and we saw it removing some contact custom fields in the past. The proper option is to wait for release of Mautic 4.3.2 with this fix:

> <https://github.com/mautic/mautic/pull/11206>
>
> \<!-- ## Which branch should I use for my PR?
> 
> Assuming that:
> 
> a = current ma…jor release
> b = current minor release
> c = future major release
> 
> \* a.x for any features and enhancements (e.g. 4.x)
> \* a.b for any bug fixes (e.g. 4.0, 4.1, 4.2)
> \* c.x for any features, enhancements or bug fixes with backward compatibility breaking changes (e.g. 5.x) --\>
> 
> | Q | A
> | -------------------------------------- | ---
> | Bug fix? (use the a.b branch) | \[y\]
> | New feature/enhancement? (use the a.x branch) | \[\]
> | Deprecations? | \[\]
> | BC breaks? (use the c.x branch) | \[\]
> | Automated tests included? | \[y\] 
> | Related user documentation PR URL | mautic/mautic-documentation#... 
> | Related developer documentation PR URL | mautic/developer-documentation#... 
> | Issue(s) addressed | Fixes https://github.com/mautic/mautic/issues/11186 , https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/21
> 
> \<!--
> Additionally (see https://contribute.mautic.org/contributing-to-mautic/developer/code/pull-requests#work-on-your-pull-request):
> - Always add tests and ensure they pass.
> - Bug fixes must be submitted against the lowest maintained branch where they apply
> (lowest branches are regularly merged to upper ones so they get the fixes too.)
> - Features and deprecations must be submitted against the "4.x" branch.
> \--\>
> 
> \#### Description:
> 
> The change in https://github.com/mautic/mautic/pull/11059 causes troubles when installing plugins as the Schema contains only tables from the plugin. It does not contain the leads nor the companies tables. This PR is catching the exception if the table is not present and skips the additional logic.
> 
> \#### Steps to test this PR:
> 1. Open this PR on Gitpod or pull down for testing locally (see docs on testing PRs \[here\](https://contribute.mautic.org/contributing-to-mautic/tester))
> 2. Install some plugin that has some schema to install. For example https://github.com/acquia/mc-cs-plugin-custom-objects
> 3. When you run \`bin/console mautic:plugins:install\` you will get this error:
> \`\`\`
> There is no table with name 'db.mautic\_leads' in the schema.
> \`\`\`
> which is fixed by this PR.
> 
> \<!--
> If you have any deprecations, list them here along with the new alternative.
> If you have any backwards compatibility breaks, list them here.
> \--\>

---

<div class="post-metadata">

### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [June 8, 2022, 9:48am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/36 "2022-06-08T09:48:00Z")

</div>

I have followed these directions point by point.  
I even added in chown -R www-data:www-data on the new directory as well.  
When I run the command to update plugin, it tells me nothing is updated

```auto
php console mautic:plugins:install
0 new plugins were installed and 0 updated.

```

Tried clearing cache both via command line and using console command, when I login to my Mautic I get the screen that says it is broken.  
I am running 4.3.1

What other information could be helpful to debug this

---

<div class="post-metadata">

### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [June 8, 2022, 9:49am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/37 "2022-06-08T09:49:40Z")

</div>

> [@mikew](#):
>
> when I login to my Mautic I get the screen that says it is broken.

Can you please check your logs? The Broken message usually means there has been a critical error somewhere. It should be reflected in the logs.

---

<div class="post-metadata">

### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [June 8, 2022, 10:04am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/38 "2022-06-08T10:04:50Z")

</div>

thanks @silavapi can’t believe I forgot to add them

System logs:

```auto

[2022-06-08 09:42:27] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 0): An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]:\n\nSQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:61, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"surge-ams","pid":2157093}
[2022-06-08 09:42:30] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 0): An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]:\n\nSQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:61, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"surge-ams","pid":2631763}
[2022-06-08 09:42:33] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 0): An exception occurred while executing 'SELECT c0_.is_published AS is_published_0, c0_.date_added AS date_added_1, c0_.created_by AS created_by_2, c0_.created_by_user AS created_by_user_3, c0_.date_modified AS date_modified_4, c0_.modified_by AS modified_by_5, c0_.modified_by_user AS modified_by_user_6, c0_.checked_out AS checked_out_7, c0_.checked_out_by AS checked_out_by_8, c0_.checked_out_by_user AS checked_out_by_user_9, c0_.id AS id_10, c0_.alias AS alias_11, c0_.name_singular AS name_singular_12, c0_.name_plural AS name_plural_13, c0_.description AS description_14, c0_.lang AS lang_15, c0_.type AS type_16, c0_.category_id AS category_id_17, c0_.relationship_object AS relationship_object_18, c0_.master_object AS master_object_19 FROM custom_object c0_ LEFT JOIN categories c1_ ON c0_.category_id = c1_.id WHERE c0_.is_published = ?' with params [1]:\n\nSQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:61, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:117)"} {"hostname":"surge-ams","pid":2157093}
[2022-06-08 09:43:01] mautic.NOTICE: Doctrine\DBAL\Exception\TableNotFoundException: An exception occurred while executing 'SELECT f.id, f.label, f.type, o.id as custom_object_id FROM custom_object o LEFT JOIN custom_field f ON f.custom_object_id = o.id': SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist (uncaught exception) at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 while running console command `mautic:segments:update` [] {"hostname":"surge-ams","pid":2932178}
[2022-06-08 09:43:01] mautic.WARNING: Command `mautic:segments:update` exited with status code 1 [] {"hostname":"surge-ams","pid":2932178}
[2022-06-08 09:44:01] mautic.NOTICE: Doctrine\DBAL\Exception\TableNotFoundException: An exception occurred while executing 'SELECT f.id, f.label, f.type, o.id as custom_object_id FROM custom_object o LEFT JOIN custom_field f ON f.custom_object_id = o.id': SQLSTATE[42S02]: Base table or view not found: 1146 Table 'mautic.custom_object' doesn't exist (uncaught exception) at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 61 while running console command `mautic:segments:update` [] {"hostname":"surge-ams","pid":2932206}
[2022-06-08 09:44:01] mautic.WARNING: Command `mautic:segments:update` exited with status code 1 [] {"hostname":"surge-ams","pid":2932206}

```

---

<div class="post-metadata">

### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [June 8, 2022, 10:13am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/39 "2022-06-08T10:13:37Z")

</div>

Are you using a DB prefix? Does the fix posted above help at all?

---

<div class="post-metadata">

### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [June 14, 2022, 7:47am UTC](https://forum.mautic.org/t/how-to-install-acquias-custom-objects-plugin/24204/40 "2022-06-14T07:47:16Z")

</div>

I have followed these directions on a fresh manual install (not composer) and got it all ‘installed’.

I ran the console command and it installed the plugin.

When I go to the plugins page I can see the plugin there

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/9cd71d1ba2ed8120a2004ee76225f4c4626f4b1e.png)

However I do not see it in the menu.

I have cleared the cache manually and with the console command.

I did have to add the patch ([Fixing DoctrineEventSubscriber for plugin installations by escopecz · Pull Request #11206 · mautic/mautic · GitHub](https://github.com/mautic/mautic/pull/11206)) in order to get it to install - which by the way fixed the install as the first time I did it I got the missing leads error.

These are the errors in the error log:

```auto
2022/05/11 08:45:48 [error] 391644#391644: *1196 FastCGI sent in stderr: "PHP message: Error: Class 'MauticPlugin\CustomObjectsBundle\Provider\CustomFieldRouteProvider' not found - in file /var/www/mautic/plugins/MauticCustomPluginBundle/Config/config.php - at line 19" while reading response header from upstream, client: 130.176.1.75, server: como-ams.mishloha.co.il, request: "POST /s/ajax?action=campaign:updateConnections&campaignId=mautic_4a0c401797985d05c18588350e48905bdf2dc24f&mauticUserLastActive=1549&mauticLastNotificationId= HTTP/1.1", upstream: "fastcgi://unix:/run/php/php7.4-fpm.sock:", host: "como-ams.mishloha.co.il", referrer: "https://mautic-url.com"
2022/05/11 08:46:10 [error] 391644#391644: *1198 FastCGI sent in stderr: "PHP message: Error: Class 'MauticPlugin\CustomObjectsBundle\Provider\CustomFieldRouteProvider' not found - in file /var/www/mautic/plugins/MauticCustomPluginBundle/Config/config.php - at line 19" while reading response header from upstream, client: 64.252.86.145, server: como-ams.mishloha.co.il, request: "GET /s/login HTTP/1.1", upstream: "fastcgi://unix:/run/php/php7.4-fpm.sock:", host: "como-ams.mishloha.co.il"

```

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