# How to integrate WhatsApp Business API with Mautic?

**URL:** https://forum.mautic.org/t/how-to-integrate-whatsapp-business-api-with-mautic/29181
**Category:** Product Support
**Created:** [September 4, 2023, 11:19am UTC](https://forum.mautic.org/t/how-to-integrate-whatsapp-business-api-with-mautic/29181 "2023-09-04T11:19:10Z")
**Posts on this page:** 1
**Showing post:** 6

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### Author: ![jpgiron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jpgiron/32/1751_2.png) [@jpgiron](https://forum.mautic.org/u/jpgiron)
#### Post date: [April 19, 2024, 4:19pm UTC](https://forum.mautic.org/t/how-to-integrate-whatsapp-business-api-with-mautic/29181/6 "2024-04-19T16:19:46Z")

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But you can do with webhook

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/be4c0c12a573e3cf2a8e0faf83d470c8adda3b30.png)

as show in

> [@Mautic Integration with Twilio to send message to Whatsapp](https://forum.mautic.org/t/mautic-integration-with-twilio-to-send-message-to-whatsapp/14596):
>
> Your software My Mautic version is: 2.16.2 My PHP version is: 7.0.31 Your problem My problem is: I have mautic installation that work with twilio for send sms. Works fine. But I want to send message through whatsapp. I change in the mautic plugin the sender number and include the “whatsaap:” follow with the number sender approved on twilio. But when I send it show me an error message on Mautic. [HTTP 400] Unable to create record: The ‘From’ number whatsapp:+15089805226 is not a valid phon…

remember the parameter and the encoded

also the FROM now its a ID that twilio provides, not the number.

and the content it other ID that twilio provides (you must pre register your messages on twilio)

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