# How to interpret number used for sent label

**URL:** https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815
**Category:** General Discussion
**Created:** [November 20, 2015, 10:28am UTC](https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815 "2015-11-20T10:28:26Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![alessio](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alessio/32/41_2.png) [@alessio](https://forum.mautic.org/u/alessio)
#### Post date: [November 20, 2015, 10:28am UTC](https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815/1 "2015-11-20T10:28:26Z")

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Hello,  
  
I am in trouble in intepreting number used in sent label under stat showed at

Code:

/s/emails

: how is possible that there are really big numbers (out of logic!) not reflecting actual sent messages? Does this number someway shceduled items or unfiltered messages? The number is also far from the sum you can get from the chart stat from detail at

Code:

/s/emails/view/ID

  
Anyway the number used for Read label is genuine, so in this case is not confusing.  
  
Looking for suggestions how to interpret the value shown just in "Sent".  
-Alessio

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### Author: ![alessio](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alessio/32/41_2.png) [@alessio](https://forum.mautic.org/u/alessio)
#### Post date: [November 20, 2015, 10:28am UTC](https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815/2 "2015-11-20T10:28:26Z")

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Hello,  
I am in trouble in intepreting number used in sent label under stat showed at `/s/emails`: how is possible that there are really big numbers (out of logic!) not reflecting actual sent messages? Does this number someway shceduled items or unfiltered messages? The number is also far from the sum you can get from the chart stat from detail at `/s/emails/view/ID`

Anyway the number used for Read label is genuine, so in this case is not confusing.

Looking for suggestions how to interpret the value shown just in “Sent”.  
-Alessio

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [November 20, 2015, 12:11pm UTC](https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815/3 "2015-11-20T12:11:05Z")

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It could be a bug. Can you post here screenshot of the email overview and the email detail?

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### Author: ![alessio](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alessio/32/41_2.png) [@alessio](https://forum.mautic.org/u/alessio)
#### Post date: [November 23, 2015, 8:19am UTC](https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815/4 "2015-11-23T08:19:52Z")

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Hi,  
there are two sample screenshots. The first is the email overview, where I picked one email; as you can see I focused over Sent and Read labels.  
Here is the number in Sent I need to unfold and clear why it is very big…  
 ![](http://i65.tinypic.com/2uyh8qw.png)

The same email detail shows rational number for Sent  
 ![](http://i64.tinypic.com/2nroh2w.png)

Any hints and suggession are very welcome  
-Alessio

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### Author: ![alessio](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alessio/32/41_2.png) [@alessio](https://forum.mautic.org/u/alessio)
#### Post date: [November 23, 2015, 9:23am UTC](https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815/5 "2015-11-23T09:23:42Z")

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Hi, I have spotted a variant case, but I hope to better understand the logic behind email report numbers.

I tseems numbers are outputted by `getSentCount` from `/app/bundles/EmailBundle/Entity/Email.php` . What I dont understand now is why from email list `getSentCount` is called with `includeVariants` set as true.

What’s the purposte, or better, how to read the big value as variants?

Thanks  
-Alessio

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/how-to-interpret-number-used-for-sent-label/2815/6 "2020-02-02T22:57:06Z")

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