# How to know if a contact has answered an email or not **URL:** \ **Category:** Product Support\ **Created:** [October 17, 2017, 2:31pm UTC](https://forum.mautic.org/t/how-to-know-if-a-contact-has-answered-an-email-or-not/9722 "2017-10-17T14:31:19Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Alcides](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@Alcides](https://forum.mautic.org/u/Alcides)\ **Post date:** [October 17, 2017, 2:31pm UTC](https://forum.mautic.org/t/how-to-know-if-a-contact-has-answered-an-email-or-not/9722/1 "2017-10-17T14:31:19Z")
Hello! I would like to setup an email sequence campain like this one: IF a contact is on a certain segment: SEND email-1, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email do the following: SEND email-2, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email do the following: SEND email-3, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email do the following: SEND email-4, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email STOP de campain. **The main trigger I would like to use is “if a contact has answered an email or not”** Is it possible? I would like to setup 4 emails sequences and when someone answers one of the emails, I would like to stop sending the sequence, because when the person answers it, it will not make any sense to send the others emails. I understood that to set this up I will need to select a “Decision” called for example " Answerd an email" but I was not able to find it. Screenshot here: [https://imagebin.ca/v/3e6jaGOOa1ul](https://imagebin.ca/v/3e6jaGOOa1ul) I understood as mautic monitore inbox to search for bounces and unsubscribers. So, as moutic does this, it would also tell me if any contact has answer a certan email from a campain. Does anyone have already setup any thing like that? Could you please help me? Thanks in advanced ---
**Author:** ![Alcides](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@Alcides](https://forum.mautic.org/u/Alcides)\ **Post date:** [October 17, 2017, 2:31pm UTC](https://forum.mautic.org/t/how-to-know-if-a-contact-has-answered-an-email-or-not/9722/2 "2017-10-17T14:31:19Z")
Hello! I would like to setup an email sequence campain like this one: IF a contact is on a certain segment: SEND email-1, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email do the following: SEND email-2, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email do the following: SEND email-3, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email do the following: SEND email-4, IF contact ANSWER the email, STOP the sequence campain, IF the contact DID NOT answet the email STOP de campain. The main trigger I would like to use is “if a contact has answered an email or not” Is it possible? I would like to setup 4 emails sequences and when someone answers one of the emails, I would like to stop sending the sequence, because when the person answers it, it will not make any sense to send the others emails. I understood that to set this up I will need to select a “Decision” called for example " Answerd an email" but I was not able to find it. Screenshot here: [https://imagebin.ca/v/3e6jaGOOa1ul](https://imagebin.ca/v/3e6jaGOOa1ul) I understood as mautic monitore inbox to search for bounces and unsubscribers. So, as moutic does this, it would also tell me if any contact has answer a certan email from a campain. Does anyone have already setup any thing like that? Could you please help me? Thanks in advanced ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [October 18, 2017, 5:20am UTC](https://forum.mautic.org/t/how-to-know-if-a-contact-has-answered-an-email-or-not/9722/3 "2017-10-18T05:20:31Z")
This feature is not available at the moment. You might want to take a look at the Mautic Github page: [https://github.com/mautic/mautic/issues/](https://github.com/mautic/mautic/issues/) Maybe there is already a CR for this. If not, feel encouraged to input one - I will +1 it within 5 minutes. 🙂 ---
**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Post date:** [October 18, 2017, 11:48am UTC](https://forum.mautic.org/t/how-to-know-if-a-contact-has-answered-an-email-or-not/9722/4 "2017-10-18T11:48:49Z")
I’ve done it myself. [https://www.mautic.org/community/index.php/6404-did-the-lead-reply-to-email](https://www.mautic.org/community/index.php/6404-did-the-lead-reply-to-email) The drawback is that it’s a workaround (not a proper solution) and can’t be used for decisions in campaigns. To use it as a decision point, my code should be changed that instead of writing into DB, it should call Mautic’s REST API and add the lead (identified by the email) to a campaign where you can continue with activities (it is doable for sure).