# How to migrate mautic ?

**URL:** <https://forum.mautic.org/t/how-to-migrate-mautic/8461>\
**Category:** Product Support\
**Created:** [May 10, 2017, 6:38am UTC](https://forum.mautic.org/t/how-to-migrate-mautic/8461 "2017-05-10T06:38:47Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![pboisdenghien](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pboisdenghien/32/1712_2.png) [@pboisdenghien](https://forum.mautic.org/u/pboisdenghien)\
**Post date:** [May 10, 2017, 6:38am UTC](https://forum.mautic.org/t/how-to-migrate-mautic/8461/1 "2017-05-10T06:38:47Z")

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We are trying to migrate a mautic already installed and running from [mautic.net](http://mautic.net) to Bitnami Cloud hosting. I have a SQL export but we are not able to do the import in the new instance.  
  
I am wondered if you could explain the database shema and our to do the import  
  
Backup performed using the web and DB does not work us. What steps should we follow?

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**Author:** ![pboisdenghien](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pboisdenghien/32/1712_2.png) [@pboisdenghien](https://forum.mautic.org/u/pboisdenghien)\
**Post date:** [May 10, 2017, 6:38am UTC](https://forum.mautic.org/t/how-to-migrate-mautic/8461/2 "2017-05-10T06:38:47Z")

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We are trying to migrate a mautic already installed and running from [mautic.net](http://mautic.net) to Bitnami Cloud hosting. I have a SQL export but we are not able to do the import in the new instance.  
I am wondered if you could explain the database shema and our to do the import  
Backup performed using the web and DB does not work us. What steps should we follow?

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<div class="post-metadata">

**Author:** ![pboisdenghien](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pboisdenghien/32/1712_2.png) [@pboisdenghien](https://forum.mautic.org/u/pboisdenghien)\
**Post date:** [May 10, 2017, 6:40am UTC](https://forum.mautic.org/t/how-to-migrate-mautic/8461/3 "2017-05-10T06:40:20Z")

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How to import the SQL database, assets, mails, …  
Thank’s per advance

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [May 10, 2017, 6:37pm UTC](https://forum.mautic.org/t/how-to-migrate-mautic/8461/4 "2017-05-10T18:37:10Z")

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Sice you are using Mautic Cloud you have to contact Mautic and request a SQL Dump