# How to personalize emails? **URL:** \ **Category:** Product Support\ **Created:** [March 12, 2022, 9:52am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022 "2022-03-12T09:52:04Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![paolosn](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paolosn/32/7028_2.png) [@paolosn](https://forum.mautic.org/u/paolosn)\ **Post date:** [March 25, 2022, 10:03am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/21 "2022-03-25T10:03:17Z")
Hello @joeyk well they don’t come out… I have a problem, I get 100% of my BD I did the same as in the image I shared in the previous message well they don’t come out… I have a problem, I get 100% of my BD I did the same as in the image I shared in the previous message I tried both ways, I added unsubscribed and bounced and they don’t come out, the whole database comes out. What I can be doing wrong? ![Captura de pantalla 2022-03-25 a las 10.58.14](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/558982d539f3b9d84de5eb285d57b8f621698869.png) ![Captura de pantalla 2022-03-25 a las 10.58.26](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/558cbbb3a9bb227e3afc4eca902485e4bdeb7064.png) ![Captura de pantalla 2022-03-25 a las 11.00.17](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/c/c6758e36ae1c6db2357b41312ffa0373dbb94345.png) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 25, 2022, 10:17am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/22 "2022-03-25T10:17:04Z")
Do you see an unsubscribed icon next to your contacts emails in the contact view? Similar to this? ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/1c904c110d673dde39603e86b299e3402b4ec671.png) ---
**Author:** ![paolosn](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paolosn/32/7028_2.png) [@paolosn](https://forum.mautic.org/u/paolosn)\ **Post date:** [March 25, 2022, 10:20am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/23 "2022-03-25T10:20:37Z")
yes, I see Yes, I see it. for example: ![Captura de pantalla 2022-03-25 a las 11.19.54](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e6ae665b8e9e01d3a46d68afe68447d5b0efc7df.png) If I go to forms and choose the one I did according to your tutorial, I see the 129 unsubscribed. I want to remove those from my mautic ![Captura de pantalla 2022-03-25 a las 11.18.06](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8292f425b3d9508dfe1494af031915d23fc9c452.png) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 26, 2022, 5:43am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/24 "2022-03-26T05:43:42Z")
If you want to remove them, then create a campaign, where this segment is the source and the campaign has only 1 step: delete contact. ---
**Author:** ![paolosn](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paolosn/32/7028_2.png) [@paolosn](https://forum.mautic.org/u/paolosn)\ **Post date:** [March 26, 2022, 9:53am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/25 "2022-03-26T09:53:44Z")
thanks for answering. I got down to work yesterday and configured as you told me and showed in the image. I have it just like you but they keep coming. to my mailbox the inbounce ( [mailer-daemon@amazonses.com](mailto:mailer-daemon@amazonses.com)) do you think i should configure something “inside mautic” so they don’t arrive? Thanks for the support attached image capture of my amazon ses with the same configuration as yours ![Captura de pantalla 2022-03-26 a las 10.50.53](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/3/370b558c96416355035c9111acc26c817c5049a6.png) ---
**Author:** ![rabimuysenberg](https://avatars.discourse-cdn.com/v4/letter/r/a183cd/32.png) [@rabimuysenberg](https://forum.mautic.org/u/rabimuysenberg)\ **Post date:** [March 24, 2023, 10:18am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/26 "2023-03-24T10:18:13Z")
> Wow it’s great! > > I will be attentive, currently connected and tagged with wordpress and activecampaign using the wp fusion plugin, that is to say now what the plugin does is: > > When a wordpress student registers, they are sent to activecampaign to a list, they enter with a label called buyer and receive an onborading automation, we do this with wp fusion. > > ie wp fusion assigns it to a list with a tag. > > I speak Spanish but I’m trying to find information and using google translate I’m seeing, today is my \>free id and I’m studying mautic 😃 > > I’ll go check out the plugin you recommended. > > I’m open to suggestions and more from mautic experts like you Mikew. Thank you for reply! ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [March 24, 2023, 2:18pm UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/27 "2023-03-24T14:18:28Z")
Hi, what kind of feedback are you getting? I have a new experimental tool, that can help you to make sense of Amazon SES logs. If you wanna try, send me a DM. ---
**Author:** ![softcrust](https://avatars.discourse-cdn.com/v4/letter/s/3ec8ea/32.png) [@softcrust](https://forum.mautic.org/u/softcrust)\ **Post date:** [August 18, 2023, 10:52am UTC](https://forum.mautic.org/t/how-to-personalize-emails/23022/28 "2023-08-18T10:52:12Z")
Thank you it really help [Previous page](https://forum.mautic.org/t/how-to-personalize-emails/23022.md?page=1)