# How to send only text emails?

**URL:** https://forum.mautic.org/t/how-to-send-only-text-emails/11137
**Category:** General Discussion
**Created:** [September 14, 2019, 9:34am UTC](https://forum.mautic.org/t/how-to-send-only-text-emails/11137 "2019-09-14T09:34:45Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![jackybo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jackybo/32/603_2.png) [@jackybo](https://forum.mautic.org/u/jackybo)
#### Post date: [September 14, 2019, 9:34am UTC](https://forum.mautic.org/t/how-to-send-only-text-emails/11137/1 "2019-09-14T09:34:45Z")

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Hi, i’m new to Mautic, and trying to send emails from my account.

I’ve added text under the Advanced option, without editing the contents of HTML version via Builder. However, the plain text content is not appearing & I can only see the contents of the HTML email.

I want to be able to send ONLY text emails using Mautic. How can I do that?

Any help would be great. Thanks

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### Author: ![luislago](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/luislago/32/448_2.png) [@luislago](https://forum.mautic.org/u/luislago)
#### Post date: [September 16, 2019, 9:03am UTC](https://forum.mautic.org/t/how-to-send-only-text-emails/11137/2 "2019-09-16T09:03:20Z")

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Check the “blank” option at the templates

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### Author: ![aspiers](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aspiers/32/589_2.png) [@aspiers](https://forum.mautic.org/u/aspiers)
#### Post date: [September 19, 2019, 8:56am UTC](https://forum.mautic.org/t/how-to-send-only-text-emails/11137/3 "2019-09-19T08:56:18Z")

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The blank template does not work for this. Please see [https://github.com/mautic/mautic/issues/7703](https://github.com/mautic/mautic/issues/7703)

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### Author: ![jackybo](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jackybo/32/603_2.png) [@jackybo](https://forum.mautic.org/u/jackybo)
#### Post date: [December 19, 2019, 1:04pm UTC](https://forum.mautic.org/t/how-to-send-only-text-emails/11137/4 "2019-12-19T13:04:52Z")

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Thanks @aspiers. I’m trying to perform the instructions as seen in this thread here - [https://github.com/mautic/mautic/issues/7703](https://github.com/mautic/mautic/issues/7703) but my mautic builder gets stuck as soon as i click on ‘Apply’ or ‘Close Builder’. Can you suggest what can i do here? Thanks

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### Author: ![aspiers](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aspiers/32/589_2.png) [@aspiers](https://forum.mautic.org/u/aspiers)
#### Post date: [December 22, 2019, 3:46pm UTC](https://forum.mautic.org/t/how-to-send-only-text-emails/11137/5 "2019-12-22T15:46:26Z")

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I’m not sure what instructions you are referring to since #7703 only reports the problem and does not provide a fix. [https://github.com/mautic/mautic/pull/7842](https://github.com/mautic/mautic/pull/7842) was a proposed fix but apparently has some issues. If you need this urgently I suggest paying a developer to finish off the fix.
