# How to Track Unsubscribers

**URL:** <https://forum.mautic.org/t/how-to-track-unsubscribers/9170>\
**Category:** Product Support\
**Created:** [August 6, 2017, 10:31am UTC](https://forum.mautic.org/t/how-to-track-unsubscribers/9170 "2017-08-06T10:31:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jirehlcarlos](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@jirehlcarlos](https://forum.mautic.org/u/jirehlcarlos)\
**Post date:** [August 6, 2017, 10:31am UTC](https://forum.mautic.org/t/how-to-track-unsubscribers/9170/1 "2017-08-06T10:31:50Z")

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I am having troubles with tracking the people who unsubcsribed. I know that for the bounced emails, the email addresses can be put in one segment through a webhook and a cron job. With unsubscribers, is there a way to determine who unsubscribed from your emails through Mautic?

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**Author:** ![jirehlcarlos](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@jirehlcarlos](https://forum.mautic.org/u/jirehlcarlos)\
**Post date:** [August 6, 2017, 10:31am UTC](https://forum.mautic.org/t/how-to-track-unsubscribers/9170/2 "2017-08-06T10:31:50Z")

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I am having troubles with tracking the people who unsubcsribed. I know that for the bounced emails, the email addresses can be put in one segment through a webhook and a cron job. With unsubscribers, is there a way to determine who unsubscribed from your emails through Mautic?

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [August 9, 2017, 2:54pm UTC](https://forum.mautic.org/t/how-to-track-unsubscribers/9170/3 "2017-08-09T14:54:23Z")

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How about to use the Unsubscribed filter in segments?
