# How to turn off tracking "python-requests/2.11.1"? **URL:** \ **Category:** Product Support\ **Created:** [September 25, 2017, 9:18pm UTC](https://forum.mautic.org/t/how-to-turn-off-tracking-python-requests-2-11-1/9558 "2017-09-25T21:18:29Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Angelo](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@Angelo](https://forum.mautic.org/u/Angelo)\ **Post date:** [September 25, 2017, 9:18pm UTC](https://forum.mautic.org/t/how-to-turn-off-tracking-python-requests-2-11-1/9558/1 "2017-09-25T21:18:29Z")
Hello, i’m looking for solve this problem: Some of my contacts are being tracked as heshe have read my mails and accessed my links. The information is that it was did by “python-requests/2.11.1” in the place where we could see the browser or system (windows) were being used. It occur specially with @hotmail.com or Office365 accounts. There’s a way to don’t track this? When I called back to my contact, heshe didn’t know about the information I’ve sent. Thanks for help! Ângelo Velloso Brazil ---
**Author:** ![Angelo](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@Angelo](https://forum.mautic.org/u/Angelo)\ **Post date:** [September 25, 2017, 9:18pm UTC](https://forum.mautic.org/t/how-to-turn-off-tracking-python-requests-2-11-1/9558/2 "2017-09-25T21:18:29Z")
Hello, i’m looking for solve this problem: Some of my contacts are being tracked as heshe have read my mails and accessed my links. The information is that it was did by “python-requests/2.11.1” in the place where we could see the browser or system (windows) were being used. It occur specially with @hotmail.com or Office365 accounts. There’s a way to don’t track this? When I called back to my contact, heshe didn’t know about the information I’ve sent. Thanks for help! Ângelo Velloso Brazil