# Huge Issues with Do Not COntacts in M5

**URL:** <https://forum.mautic.org/t/huge-issues-with-do-not-contacts-in-m5/31510>\
**Category:** Product Support\
**Created:** [April 1, 2024, 7:39pm UTC](https://forum.mautic.org/t/huge-issues-with-do-not-contacts-in-m5/31510 "2024-04-01T19:39:18Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![ricksimnett](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ricksimnett/32/1578_2.png) [@ricksimnett](https://forum.mautic.org/u/ricksimnett)\
**Post date:** [April 2, 2024, 1:42pm UTC](https://forum.mautic.org/t/huge-issues-with-do-not-contacts-in-m5/31510/5 "2024-04-02T13:42:36Z")

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Our emails are transactional (service agreement reminders) - but if someone opts-out of email, they opt-out of email. Mautic shouldn’t ever send out DNC emails under any circumstances. Its a violation of CAN-SPAM in the US to send out any commercial email after the consent is revoked.

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