# I am using Office365 email details for configure the SMTP server in Mautic Email Settings but not working

**URL:** <https://forum.mautic.org/t/i-am-using-office365-email-details-for-configure-the-smtp-server-in-mautic-email-settings-but-not-working/18908>\
**Category:** Product Support\
**Created:** [April 8, 2021, 5:26am UTC](https://forum.mautic.org/t/i-am-using-office365-email-details-for-configure-the-smtp-server-in-mautic-email-settings-but-not-working/18908 "2021-04-08T05:26:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mauticbiren](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mauticbiren/32/4553_2.png) [@mauticbiren](https://forum.mautic.org/u/mauticbiren)\
**Post date:** [April 8, 2021, 5:26am UTC](https://forum.mautic.org/t/i-am-using-office365-email-details-for-configure-the-smtp-server-in-mautic-email-settings-but-not-working/18908/1 "2021-04-08T05:26:50Z")

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Hi all I trying to setup Mautic email setting but unfortunately I couldn’t

I am using a normal user ID and password for the same,

using below setting  
email ID  
[Myemail@domain.com](mailto:Myemail@domain.com)  
Email Password  
My password  
TLS  
587  
SMTP host  
[smtp.office365.com](http://smtp.office365.com)

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**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [April 8, 2021, 6:55am UTC](https://forum.mautic.org/t/i-am-using-office365-email-details-for-configure-the-smtp-server-in-mautic-email-settings-but-not-working/18908/2 "2021-04-08T06:55:49Z")

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Hi Biren,  
except for testing … do not use Office365 Mail Server for Marketing Automation. It’s not made for this purpose and limited in numbers of different addresses you can write to each day.

Aside from that, I guess you might need to enable smtp first, also if you have two factor authentication enabled, you run into trouble with this approach.

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**Author:** ![mauticbiren](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mauticbiren/32/4553_2.png) [@mauticbiren](https://forum.mautic.org/u/mauticbiren)\
**Post date:** [April 8, 2021, 8:55am UTC](https://forum.mautic.org/t/i-am-using-office365-email-details-for-configure-the-smtp-server-in-mautic-email-settings-but-not-working/18908/3 "2021-04-08T08:55:09Z")

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Does the app password will not work for same  
Like if we have MFA enabled and will create App password for mautic

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**Author:** ![pierrecoulanges](https://avatars.discourse-cdn.com/v4/letter/p/47e85d/32.png) [@pierrecoulanges](https://forum.mautic.org/u/pierrecoulanges)\
**Post date:** [November 27, 2023, 4:35pm UTC](https://forum.mautic.org/t/i-am-using-office365-email-details-for-configure-the-smtp-server-in-mautic-email-settings-but-not-working/18908/4 "2023-11-27T16:35:44Z")

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Hi have you find a solution ?