# I can´t send a campaign

**URL:** https://forum.mautic.org/t/i-can-t-send-a-campaign/4730
**Category:** Product Support
**Created:** [August 3, 2016, 5:55am UTC](https://forum.mautic.org/t/i-can-t-send-a-campaign/4730 "2016-08-03T05:55:54Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![elisabet111](https://avatars.discourse-cdn.com/v4/letter/e/e19adc/32.png) [@elisabet111](https://forum.mautic.org/u/elisabet111)
#### Post date: [August 3, 2016, 5:55am UTC](https://forum.mautic.org/t/i-can-t-send-a-campaign/4730/1 "2016-08-03T05:55:54Z")

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good morning , I made a campaign and is scheduled and published , but not sent , I have to do to be sent correctly ?

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### Author: ![elisabet111](https://avatars.discourse-cdn.com/v4/letter/e/e19adc/32.png) [@elisabet111](https://forum.mautic.org/u/elisabet111)
#### Post date: [August 3, 2016, 5:55am UTC](https://forum.mautic.org/t/i-can-t-send-a-campaign/4730/2 "2016-08-03T05:55:54Z")

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good morning , I made a campaign and is scheduled and published , but not sent , I have to do to be sent correctly ?

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [August 3, 2016, 7:21am UTC](https://forum.mautic.org/t/i-can-t-send-a-campaign/4730/3 "2016-08-03T07:21:14Z")

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Cron commands are configured correctly? Any error message in the logs?

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### Author: ![kinnaert](https://avatars.discourse-cdn.com/v4/letter/k/edb3f5/32.png) [@kinnaert](https://forum.mautic.org/u/kinnaert)
#### Post date: [August 15, 2016, 4:24pm UTC](https://forum.mautic.org/t/i-can-t-send-a-campaign/4730/4 "2016-08-15T16:24:20Z")

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Same problem here, I have latest cron commands running correctly it looks like as everything else is updating

php /home/mymautic/public\_html/app/console mautic:segments:update -f --env=prod  
php /home/mymautic/public\_html/app/console mautic:campaigns:rebuild -f --env=prod  
php /home/mymautic/public\_html/app/console mautic:campaigns:trigger -f --env=prod  
php /home/mymautic/public\_html/app/console mautic:emails:send --env=prod

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### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [August 15, 2016, 8:23pm UTC](https://forum.mautic.org/t/i-can-t-send-a-campaign/4730/5 "2016-08-15T20:23:36Z")

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@kinnaert hosting provider?  
are you using commands.php or crontab?

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### Author: ![kinnaert](https://avatars.discourse-cdn.com/v4/letter/k/edb3f5/32.png) [@kinnaert](https://forum.mautic.org/u/kinnaert)
#### Post date: [August 25, 2016, 3:03pm UTC](https://forum.mautic.org/t/i-can-t-send-a-campaign/4730/6 "2016-08-25T15:03:09Z")

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I figured it out, problem was with hostgator, I needed to call higher version of PHP directly from path